- Report: #241756
Report - Rebuttal - Arbitrate
Complaint Review: Broadway Tickets - broadwaytickets.com
Broadway Tickets - broadwaytickets.combroadwaytickets.com Internet U.S.A.
Broadway Tickets - broadwaytickets.com deceptive, dismissive customer service, don't answer their phone, don't solve problems, you get stuck with wrong tickets Ripoff Internet
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They wrote me back, said they were busy and a customer service manager would call me. No one called, so an hour later, I wrote them and called them and implored them not to process the original order-as I would not even be in town yet to use the tickets.
No one called-but they wrote back and said to please be patient, they had 12 employees and would get to the problem as soon as possible. Seven hours from the time of the original call & email, they called and said "Too late" the ticket order has shipped-"here's the tracking number."
I would have bought 4 tickets for another night from them. They didn't have to STICK ME with ones I couldn't use. They were just stalling all day-until they could get them shipped. People should be warned about these people.
San Clemente, California
This report was posted on Ripoff Report on 03/31/2007 08:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Broadway-Tickets-broadwayticketscom/internet/Broadway-Tickets-broadwayticketscom-deceptive-dismissive-customer-service-dont-answe-241756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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