• Report: #1067203

Complaint Review: Broadway Tickets

  • Submitted: Mon, July 15, 2013
  • Updated: Mon, July 15, 2013

  • Reported By: Lee — Addison Texas
Broadway Tickets
Internet USA

Broadway Tickets; www.broadway.com; www.broadwaytickets.com Cancellation Insurance on tickets Internet

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Broadway Tickets, selling tickets on the internet, required a check in the box for "Terms and Conditions".  I read the terms and conditions and determined that I would purchase "cancellation insurance".  However, I filled out the form for the purchase (about $600) expecting a check box to add the cost of insurance, and there was none. 

I was billed for the tickets only without the wanted insurance.  I immediately called Broadway Tickets to explain that I wanted the cancellation insurance ($15/ticket), and was told that for the "premium" tickets that I purchased, I could not purchase cancellation insurance. 

What a rip-off.  Pay $600 for tickets with the understanding that they provided cancellation insurance for $15/ticket, and it was suddenly not available for the "class" of tickets I purchased.


I definitely regret using this organization to purchase Broadway tickets. 

This report was posted on Ripoff Report on 07/15/2013 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Broadway-Tickets/internet/Broadway-Tickets-wwwbroadwaycom-wwwbroadwayticketscom-Cancellation-Insurance-on-tic-1067203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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