I made an appointment for a tuesday to have the front rear of my F-250 checked and to have them check the transmission as I thought it was shifting hard. They contacted me on thursday to let me know they couldn't find a problem with the way it shifted and the lock out hubs were not working in the front rear. I ask them to put a new set of hubs on ($200 at Hoaks 4wd) and change the transmission filter and fluid.
The following wednesday I called at 4:00 p.m. and ask when I would get my truck back and they told me it would be done a couple minutes after 5 and that they would call me when it was finished. About 6:20 they finaly called and said it was done I said I would be right up to pick it up. The kid told me I couldn't do that because there was noone there to figure up the bill. I was upset by this time and raised my voice and said some things that made this poor little kid upset so he called his daddy (the owner) and they gave me a ration of crap over picking my truck up. Now I am confused as to there train of thought here, if a customer is not going to be able to pick his vehicle up why would it matter if it was done or why would you call and say your truck is done but you can't have it. How childish is that sort of mentality.
So long story short after all but having to beg to get my own truck back before I paid the bill I was allowed to use it. The next afternoon my wife stoped and paid the bill, $871 for at the most 3 hours work that took 7 days to get completed. Highway robbery, Merry Christmas to you. And when I got in my truck the smell of automatic transmission fluid was so strong I had to open my window and I am not taking it back for them to correct that. The owner defends his business saying he has never been sued and thats because noone can afford a lawyer after they deal with them. To the owner I say you better hope you can keep your child working for you because in the real world he will never make it.