- Report: #546588
Report - Rebuttal - Arbitrate
Complaint Review: Bromalite
BromalitePO Box 2634-BRM Riverton Reno, Nevada United States of America
Bromalite Fit Factory, My Trainer, Hubhealthy "Agree to Terms of Services" And Get scammed! Reno, Nevada
*UPDATE Employee: Resolution Offer
I ordered Bromalite for approximately $4.95, and then cancelled before their trial period when I received a charge for $79.95. They then started charging my bank account $29.95 a month for six months using the names, Fit Factory, My Trainer and Hubhealthy.
I called Hubhealthy 1-888-771-4533 Reno, NV. from my bank statement. The man said, "You agreed to join, Fit Factory," I asked how did I agreed to join? He said, You checked the box that you agreed to terms and services. He agreed to refund only two payments of $29.95. Then he decided to refund three payments, after I promised to pursue the matter. If you agree to terms of services Watch out!
I noticed Bromalite changed the way they display charges recently and they do show the $79.95 charge under their Ad, but nothing about Fit Factory or the $29.95 monthly fee until you scroll down to the bottom of the screen.
I would never agree to pay $79.95 for any supplement; I am educated in nutrition and have a personal trainer so I would not ever be interested in an online site like Fit Factory who obviously associates with deceptive companies for a reason, greed.
This report was posted on Ripoff Report on 12/28/2009 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bromalite/Reno-Nevada-/Bromalite-Fit-Factory-My-Trainer-Hubhealthy-Agree-to-Terms-of-Services-And-Get-scamme-546588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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