- Report: #291859
Report - Rebuttal - Arbitrate
Complaint Review: Bronco4x4 - www.bronco4x4.com
Bronco4x4 - www.bronco4x4.com25 Broad Street,leek Staffordshire, Other United Kingdom
Bronco4x4 - bronco4x4.com TYRE/WHEEL SUPPLIERS RIP OFF BRONCO4X4.COM STAY WELL CLEAR~ Staffordshire Other
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They couldn't supply tracking number as there computer was down and told me the courier didnt have a telephone number??? I waited a further day or so just to be told they still couldn't get me the tracking number so I told them if I didn't receive the wheels by the next day I would be requiring a refund... As you have probably guessed the wheels didn't show so I telephoned them to arrange my refund, In total 20+ phone calls with no answer, so I withheld the number and hey presto they answered but soon as I mentioned my name they hung up on me! So I repeatedly hit the redial button and they answer and tell me he would arrange the refund that evening and to expect the money back in my account within 2-3 days. 5 days have now passed and no money has been refunded to my account? Ive been in constant contact with my bank and they have told me to get a Transaction Id for the refund that was supposedly sent, The company answered the phone and told me they couldn't get the number until there accountant was in the shop later that evening and instructed me to ring back after 6.30pm,, but they close at 6.00pm, He assured me he would answer the phone as after 6.00pm as they were still on the premises that evening. I decieded to ring early and guess what.... NO ANSWER!! Since then ive made numerous amount of calls but they fail to answer any of them or respond to my email. Im now taking legal action against them to get my money back , And have involved consumer direct/Trading standards as well as notifying leek police. I would urge anyone thinking of buying from this company to stay well clear.....
This report was posted on Ripoff Report on 12/15/2007 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bronco4x4-wwwbronco4x4com/Staffordshire-Other-ST13-5NX/Bronco4x4-bronco4x4com-TYREWHEEL-SUPPLIERS-RIP-OFF-BRONCO4X4COM-STAY-WELL-CLEAR-Staf-291859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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