• Report: #745902

Complaint Review: Brother-USA

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, June 27, 2011
  • Updated: Tue, June 28, 2011

  • Reported By: Skippy — Pennsylvania USA
Brother-USA
7777 North Brother Blvd. Bartlett, Tennessee United States of America

Brother-USA Brother Labelers Bartlett, Tennessee

*Consumer Comment: Really?

*Author of original report: Useless comments by bored people.

*Consumer Comment: Easy fix

*Consumer Comment: We have 2

*Consumer Suggestion: Can't change cartridge?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Own(ed) a PT-65 labeler from Brother. It is impossible to replace the very expensive cartridge. The instructions are a joke, as is the product. A complete piece of junk--threw it in the garbage. I wasted my money--you don't have to waste yours! I'm never buying any of their products again.

...Would have complained to their site, but of course, they require information that's none of their business. That tells me they do not wish to hear from me. So they won't.

This report was posted on Ripoff Report on 06/27/2011 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Brother-USA/Bartlett-Tennessee-38133/Brother-USA-Brother-Labelers-Bartlett-Tennessee-745902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Brother-USA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Really?

AUTHOR: Robert - (U.S.A.)

Well it's good that folks can decide for themselves.

On one side we have a person who says they can't change a label printer cartrige and that the replacements cost too much(of course they won't say how much they paid for them).  They also complain about the site asking for information that is none of their business, exactly what did they REQUIRE you to put in?

Then on the other hand we have people who have used them before with no problems and gave the price of a replacement.

By the way I also have this and never found the replacement cartridge hard to change, or the cost of the cartridges too outragous.  Perhaps you need to shop at cheaper stores.
Respond to this report!
What's this?

#2 Author of original report

Useless comments by bored people.

AUTHOR: Skippy - (USA)

I see smart comments by those who do not own the same product; so obviously do not know what they're talking about. The double pack cost a lot more than $10. (Maybe I bought it elsewhere, genius).

Folks can decide for themselves: Take a chance on this piece of garbage if you please. It wasn't my intention to "show" Brother anything. They won't miss my business. BTW, I've also owned a Brother laser printer--lasted about 1 year and that was it. JUNK. I've learned my lesson.
Respond to this report!
What's this?

#3 Consumer Comment

Easy fix

AUTHOR: mr rik - (USA)

If you bought this at a major retailer, all you have to do is go back and buy a new one, then put the old crappy one in the box and return it.

Ive done this many times with crappy products.
Respond to this report!
What's this?

#4 Consumer Comment

We have 2

AUTHOR: Ramjet - (U.S.A.)

Our school has 2 of that exact model and we never had any problem changing cartridges.  Even our junior high school interns never complained.

Maybe you can ask a neighbor child to help you.
Respond to this report!
What's this?

#5 Consumer Suggestion

Can't change cartridge?

AUTHOR: Ken - (USA)

I checked Brother's website and a 26 foot 1/2" cartridge is just over $10....not too bad.

Perhaps, if you can't figure out how to change the one in yours (the one you HAD), you shouldn't buy technology products.

Over the years I've had 3 Brother labellers and they all worked great and didn't offer any mental challenges. My current one is a PT-2710.



It IS your right not to provide any information the company asks for, but it doesn't help your cause.



I'll bet you really got their attention by throwing it in the trash. ;)

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory