• Report: #965635

Complaint Review: Brougham Trailer Sales

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  • Submitted: Tue, November 06, 2012
  • Updated: Tue, January 22, 2013

  • Reported By: Regina Moura — Toronto Ontario Canada
Brougham Trailer Sales
1689 Hwy 7 Pickering, Ontario United States of America

Brougham Trailer Sales Dave Vance, Jim and Deborah my husband brought a trailer from them in july, and they promissed to send the ownership right after, but until todas date nothing, and they dont answer any emails or text we send to them! Pickering, Ontario

*Consumer Comment: trailer

*REBUTTAL Owner of company: Customer scamming other companies see link below

*Author of original report: I brought the trailer from Brougham Trailer Sales

*REBUTTAL Owner of company: Brougham Trailer Sales

*Author of original report: NO MONEY OWNED!

*REBUTTAL Owner of company: CUSTOMER STILL OWES COMPANY MONEY

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My husband brought a trailer from Brougham Trailer Sales in july, and they promissed to send the

ownership right after, but until today`s date we receive nothing, and they don`t answer any emails or text I send to them". But now what one of the owner is doing is blckmailing me, saying that I still owe them, and will not give the ownership until I pay, but that is not true, I got the receipt to prove that we paid in full. We think they are up to no good. 

Dave Vance sold the trailer withing 30 days warranty, and they never called back when i sent the pictures of the damages in our trailer to them, I said to him, that the cost for me to repair my trailer will be 1600 dollars, the only word he said was ok and I never heard anything from them rather then the blackmailing from Deborah, one of the owners

By regina moura toronto, on  ""brougham trailer sales""

This report was posted on Ripoff Report on 11/06/2012 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brougham-Trailer-Sales/Pickering-Ontario-/Brougham-Trailer-Sales-Dave-Vance-Jim-and-Deborah-my-husband-brought-a-trailer-from-them-965635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 3Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

trailer

AUTHOR: sandra - ()

Indeed you are right, David you never owned Brougham Trailer you worked for Jim and his wife. Now you have taken over and changed the name. You should be ashamed for ripping off innocent people with the garbage you sell

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#2 REBUTTAL Owner of company

Customer scamming other companies see link below

AUTHOR: D. BOYLAN - ()

 This person Regina Moura has been trying to defame our company because she still owes money for bills that she has accumulated through her purchase of a recreational vehicle she bought from us.

When she pays what is owing, we will gladly give her the ownership which is our policy.

This is the second trailer that she bought from us as we had to re-possess the first one for none payment. (which was our mistake).  As you can see by clicking the link below, Regina Moura has other companies after her for non-payment.  Seems that this is what she does when she does not want to pay.

 https://www.publicexecutions.ca/judgment-146

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#3 Author of original report

I brought the trailer from Brougham Trailer Sales

AUTHOR: Regina Moura E MARIO MENDES - (Canada)

My wife is just trying to get the ownership of my trailer, whatever she owes this company has nothing to do with me, Mario Mendes, I want my ownership, but they wont give to me, wondering why? If they want the money for the a.c. they installed, they can have it back, since I have to repair the trailer for 1600 dollars because, one of the owner, Dave Vance, said that the trailer was not leaking, but it was from day one. All I am asking is for my ownership, that's all.
If they give my ownership, I will fix my trailer, and will not talk to anyone about that anymore, and make sure no other complaints will be noted.

Mario Mendes
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#4 REBUTTAL Owner of company

Brougham Trailer Sales

AUTHOR: D. BOYLAN - (Canada)

I am sorry to say that this woman has not been honest.  We are not asking for more money for the trailer.  She has the trailer in her possession and I hope she enjoys it this year.  But there are still outstanding bills to be paid which I have noted on the previous answer to her complaint.  Our company policy is that when all bills are paid we gladly change the ownership over to our customers.  We have not had a situation like this before.  We are a very reputable company.  We have bent over backwards to please this customer but unfortunately some people you cannot please. 
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#5 Author of original report

NO MONEY OWNED!

AUTHOR: Regina - (Canada)

THE TRAILER WAS SOLD AND FULLY PAID, WE GOT THE RECEIPT, AND NOW THEY ARE BLACKMAILING US FOR MORE MONEY, UNTRUE!
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#6 REBUTTAL Owner of company

CUSTOMER STILL OWES COMPANY MONEY

AUTHOR: D. BOYLAN - (Canada)

Unfortunately this customer is being far from honest.  Regina purchased a trailer from me on a payment plan and was clear she did not want her husband to know about it.  On her way to pick up the trailer she unfortunately got a flat tire.  I closed the dealership and drove to give her a hand.  I was unable to change the tire for her so I called a tow company and had the vehicle towed to my dealership.  I then paid for the tow truck because she did not have the funds to do so.  She picked up the trailer and shortly afterwards the cheques started to bounce repeatedly.  She was full of promises but never came through with them.  I then visited her home on numerous occasions to only see her looking at me through the window but would not answer the door to speak with me.  Unfortuantely I was forced to repossess the trailer for lack of payment of failure of intent to pay.  Months later after speaking with her I agreed to sell her a different trailer and use her previous partial payment as a deposit.  Once coming to pick up the unit they wanted some additional accessories installed but did not have the appropriate funds.  We installed these accessories with promises to pay within 2 weeks.  Approximately 4 weeks later I received a call that the trailer needed some repairs and I mentioned that I was willing to do such repairs once the inital outstanding balance was paid.  Well I am still waiting apparently patiently.  She owes us for an air conditioner plus installation, plus a parking ticket (company plate was still on first trailer), a 407 bill (because she had company plate on when she used the 407), plus the towing bill for her truck.  Our company policy is that the ownership is registered and given to our customers when the trailer and any other expenses are fully paid for.   Regina still owes us money for the above expenses.  She was offered repairs on her trailer but did not come up with the funds.
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