Brunswick Zone, Brunswick Zone overcharging never use your cards there Naperville Illinois

hey my card isnt some messed up card it's a normal one and when i go to like best buy if they screw it up i get my money back instantly plus this wasn't a store but a bowling club where you don't buy stuff you pay a little money to play a little bowling.

Looked back over "MY" visa and MC merchant agreements. It states in "MY" agreements, I'm not allowed to give cash back. It may be different for some other establishments, depending upon their agreements. I don't know why they just didn't void out the ticket and re-ring the correct amount. I did have a customer come in and purchase an item and return it a couple hours later. It was on one of those weird, secured, off brand visa cards.

I tried to void or return the item on my terminal and it would still take FIVE days for him to be refunded his money. He wanted me to fax a letter to his credit card company, which I did. The company told me it would STILL take FIVE days. He was crying and moaning and wanted me to give him cash which I WASN'T gonna do. I didn't screw up. He bought the item and returned it. I think he WAS trying to get cash and not pay the high percentage. Not my problem.

she did add it as a refund then she made me sign some crap which made no sense she paid me i paid here back and forth heck when i called the bank they said they don't even see a refund actually on my account, if I don't get my money back they can expect a big chaos next week :)

It may be bad customer service but it is not a rip off. They made a mistake, by entering an extra 8, but then corrected it. It is not like you actually will end up paying the $268.88.

Have you verified this transaction with your bank. There is actually a function in the credit card terminals to "void" a transaction, as if it never happend. If she did not do this and processed it as a refund, then she could have done it better.

That really stinks. I wonder why the manager couldn't just give you cash so you could deposit the money at your ATM or whatever. I know all too well how it takes WAY longer to get the money back than to have it taken out. :(