- Report: #27560
Report - Rebuttal - Arbitrate
Complaint Review: BrylaneHome
Brylane Home I'm sorry you didn't get your full order but we're still not refunding your shipping charges Indianapolis Indiana
*UPDATE EX-employee responds: Shipping Charges
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After wondering why there was no comforter, and noticing that the pillow didn't look anything like what was pictured I began to check the invoice. The comforter was 'Not avbl'. I called customer service and told them what happened and told them that I would be returning the pillow. I asked if I would be refunded for the shipping since since I was not notified by e-mail or post card.
I was told no since it is not their policy to refund shipping charges...or to notify customers in advance if part of their order is not available.They send what they can, wait for you to call, and offer something else (which, by-the-way, was not avbl either!)
Live and learn
This report was posted on Ripoff Report on 08/21/2002 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/BrylaneHome/nationwide/Brylane-Home-Im-sorry-you-didnt-get-your-full-order-but-were-still-not-refunding-your-s-27560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.