• Report: #328093

Complaint Review: Bsm/ grant Search Asst

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  • Submitted: Tue, April 22, 2008
  • Updated: Wed, April 23, 2008

  • Reported By:modesto California
Bsm/ grant Search Asst
Las Vegas, Nevada U.S.A.

Bsm/ grant Search Asst robbed me blind! Las Vegas Nevada

*Author of original report: bsm grant research asst...bad boys gone good?

*UPDATE Employee: Resolution Offer

*UPDATE Employee: Resolution Offer

*UPDATE Employee: Resolution Offer

*UPDATE Employee: Resolution Offer

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i was browsing through so many grant websites and looking this one up after cash withdraws were taken from my account, it doesn't even look familiar. it doesn't even have a e-mail to contact them...nothing.

i do know i did order a cd for 2.99 on line a one time fee. being new to the internet i mess up a lot and press wrong buttons and i pressed notify me of more information to my e-mail and submitted before i realized tht a 39.95 monthly fee would be charged monthly. i frantically looked for contact information to decline the mistake i made, but there was none.

when they contacted me on the phone about the grants i told them i wasn't interested and that they could not take funds from my banking account, that i had made a mistake on submission and that i also changed my mind about the cd. i didn't have time to look into grants. they said ok.

i didnt look at my February/March statement , which i should have, but i openened my March/April statement and noticedseveral withdraws from them along with two other companies that i am not familiar with. Are they using different names?

on 2-25-08 bsm/grantsearch took $1.99 from my aaccount
on 2-27-08 bsm/grantsearch took $1.00
on 3-6-08 bsm/grant search took $39.99
on 3-13-08 bsm/sba express took $7.85
on 3-19-08 network agenda took $9.95
on 4-1-08 bsm/grantsearch took $39.95

i never heard of the other two companies either, but they had the same m.o. no way to contact them. the worst part is i KNOW I didn't order anything from them.

how can people be so cruel? I am on ssi and am trying to raise two children. I can't even make ends meet, and then sum low ball scum bags come along and take away from mi;ne and my kids necessities.

what can i do to get compensation or to stop these withdrawls from taking place?

can someoone please direct me?

thank you,

Carol
modesto, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 04/22/2008 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bsm-grant-Search-Asst/Las-Vegas-Nevada-unknown/Bsm-grant-Search-Asst-robbed-me-blind-Las-Vegas-Nevada-328093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

bsm grant research asst...bad boys gone good?

AUTHOR: Carol anderson - (U.S.A.)

after filing my report, i went to the bank and closed my account.

the next day, i checked my e-mails and was surprised to get a rebuttle from the company. i called and was directed to a supervisor who wasn't too willing to want to relinquish my funds to me. but, after persistance he agreed to one reimbursment, but i stuck to my guns and demanded in a nice manner my whole refund. he finally agreed less the $2.99 for the disc i never received because he said he could give me a link to the same info that was on the disc. i declined and took my $2.00 loss. he said i should receive my refund in 3-5 days and gave me confirmation numbers for the transactions. i have yet to see if this takes place. if it does, and i do get my refund back, i would like to thank that supervisor for refunding my money, even though the company shouldn't have taken it in the first place.

but, most of all, i would like to thank the the people that started this site. without them and there packful of information, i would not have known where to start my endeavor of getting my refund back. it's nice to know that there are decent people out there that care for others and you and your website have proven that to me.

thank you,
carol
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#2 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies for any misunderstandings that may have occurred when placing your order for the CD. The Grant Master educational CD is a grant based program that is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of Obtaining Grant Funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. You are also provided access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grants. There is also information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our member's website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services so they may see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following disclosure:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Please contact customer service at the number provided in the above disclosure. There you will find a helpful agent waiting to assist you with your concerns.

If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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#3 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies for any misunderstandings that may have occurred when placing your order for the CD. The Grant Master educational CD is a grant based program that is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of Obtaining Grant Funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. You are also provided access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grants. There is also information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our member's website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services so they may see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following disclosure:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Please contact customer service at the number provided in the above disclosure. There you will find a helpful agent waiting to assist you with your concerns.

If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
Respond to this report!
What's this?

#4 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies for any misunderstandings that may have occurred when placing your order for the CD. The Grant Master educational CD is a grant based program that is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of Obtaining Grant Funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. You are also provided access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grants. There is also information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our member's website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services so they may see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following disclosure:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Please contact customer service at the number provided in the above disclosure. There you will find a helpful agent waiting to assist you with your concerns.

If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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#5 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies for any misunderstandings that may have occurred when placing your order for the CD. The Grant Master educational CD is a grant based program that is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of Obtaining Grant Funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. You are also provided access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grants. There is also information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our member's website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services so they may see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following disclosure:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Please contact customer service at the number provided in the above disclosure. There you will find a helpful agent waiting to assist you with your concerns.

If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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