- Report: #969655
Report - Rebuttal - Arbitrate
Complaint Review: Budget Blinds
Budget Blinds7100 W. 44th Avenue Wheat Ridge, Colorado United States of America
Budget Blinds Michael Zarlengo He installed a faulty rod. Wheat Ridge, Colorado
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Time went on, phone calls were made and still....nothing. Last week, November 8th I called and I let him know that I was not happy. At that time, he supposedly made a call to Hunter Douglas and ordered the part. He then set up an appointment to replace the broken rod for the following Thursday, which is todaym, November 15th. I waited and no one showed up! I noticed that he had called and left me a message. The message said, "I have the part and let's set up a time to get this done."
I called him, he did not answer his cell phone, and I said, "it's obvious that you don't remember this, but we already set up a time to get this done, it was this morning!" I called him several times and he did not answer his phone. I finally called the complaints department of Hunter Douglas corporate office in Broomfield, CO and made a formal complaint. This has gone on far too long and I am not at all happy with his customer service. I have several other windows that need new blinds but I will not be using him. I will be calling Innovative Openings in Louisville, CO. They did some of my windows and they did a wonderful job. I would highly recommend them. I will not recommend Michael Zarlengo to anyone. His customer service is absolutely unacceptable. He lost any future business that I would have given to him because of this.
This report was posted on Ripoff Report on 11/15/2012 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Blinds/Wheat-Ridge-Colorado-80033/Budget-Blinds-Michael-Zarlengo-He-installed-a-faulty-rod-Wheat-Ridge-Colorado-969655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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