• Report: #474884

Complaint Review: Budget Car Rental

  • Submitted: Thu, July 30, 2009
  • Updated: Thu, July 30, 2009

  • Reported By:Chicago Illinois
Budget Car Rental
10482 NATURAL BRIDGE ROAD St. Louis, Missouri U.S.A.

Budget Car Rental Upselling without knowledge or consent St. Louis Missouri

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My rental agreement emailed to me by Budget indicated that I would be renting a Ford Fusion "or similar" for $284.12. When I arrived to pick up my car the counterperson told me that my car is a Saturn Vue. I assumed that a Saturn Vue is similar to a Ford Fusion.

When I returned home I noted that the receipt in my pocket was for $388.58, about $100 over the confirmed rate. I called Budget and they said that I was upgraded. I told Budget that I was not offered and did not or would not have accepted an upgrade. The contact person at Budget said that he must go by the written contract, so I was not offered the difference. The contact person did say, however, that he would mail me some "certificates" but not even for one half the amount of the difference.

Chicago, Illinois

This report was posted on Ripoff Report on 07/30/2009 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Car-Rental/St-Louis-Missouri-63134/Budget-Car-Rental-Upselling-without-knowledge-or-consent-St-Louis-Missouri-474884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Budget Car Rental

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?