- Report: #474884
Report - Rebuttal - Arbitrate
Complaint Review: Budget Car Rental
Budget Car Rental10482 NATURAL BRIDGE ROAD St. Louis, Missouri U.S.A.
Budget Car Rental Upselling without knowledge or consent St. Louis Missouri
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When I returned home I noted that the receipt in my pocket was for $388.58, about $100 over the confirmed rate. I called Budget and they said that I was upgraded. I told Budget that I was not offered and did not or would not have accepted an upgrade. The contact person at Budget said that he must go by the written contract, so I was not offered the difference. The contact person did say, however, that he would mail me some "certificates" but not even for one half the amount of the difference.
This report was posted on Ripoff Report on 07/30/2009 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Car-Rental/St-Louis-Missouri-63134/Budget-Car-Rental-Upselling-without-knowledge-or-consent-St-Louis-Missouri-474884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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