- Report: #1129244
Report - Rebuttal - Arbitrate
Complaint Review: Budget Car rental of San Diego
Budget Car rental of San Diego3125 Pacific Hwy San Diego, CA 92101 San Diego, California USA
Budget Car rental of San Diego Budget I rented a car, gave them all of my information, including credit card. while driving in San Diego I got caught on a toll road where I could not pay the toll (I was in an express lane - I don't live there so made that mistake of entering the wrong lane) - they could have easily charge my credit card for the toll penalty which I paid ($12.50) after receiving the bill from southexprssway of san diego - but instead of them letting me know they sent it to a third party (VMS) to let me know of the violation and charged me $50 for it! San Diego California
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I rented a car from budget while on vacation in San Diego, CA. budget took my information - address, phone number, credit card and email address. While driving in San Diego I happened to enter a toll freeway but got stuck in the wrong lane (express lane) so I could not pay the toll fee. As soon as the toll company sent me the bill I paid it off immediately. But Budget had to send my information to a third party (VMS) to inform me of the violation which cost me $50 . Budget had my information all they needed to do is charge my credit card or send me a letter, give me a phone call or email me and I would have gladly paid the toll but their corrupt system sent it to a third party to collect $50 just to inform me of the violation which I paid in full!
This report was posted on Ripoff Report on 03/08/2014 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Car-rental-of-San-Diego/San-Diego-California-92101/Budget-Car-rental-of-San-Diego-Budget-I-rented-a-car-gave-them-all-of-my-information-in-1129244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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