- Report: #1039630
Report - Rebuttal - Arbitrate
Complaint Review: Budget Rental Car
Budget Rental Car17050 NW 57th Ave Hialeah, Florida United States of America
Budget Rental Car Located at Pep Boys Store in Hialeah, Florida Additional Mileage Fee Hialeah Florida
*Author of original report: Yo Roberto!
*Author of original report: Budget Car Rental Complaint
*Consumer Comment: bob from irvine is a true April fool
*Consumer Comment: Really?
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Budget Rental Car Consumer Ripoff!
Watch your online booking agreement, for extra mileage charges when booking with Budget
Rental Car thru the Internet site or via phone reservation. I booked a minivan for 2 days, they quoted me $250.00. When I went to pick it up I notice the confirmation said "300 free miles" (I have not rented a car in 15 years) so I asked the agent what that meant, she said she did not know and that she had to call the manager over the phone. She could not get a hold of him, and unfortunately I took the car.
I was billed by Budget $496.00 for two days. I would "Never" had rented that car if I had the knowledge that it would cost me cost me $250 per day. Even their name is Deceitfull. $250 per day is not considered a Budget, in any sence of the word.
I truly believe that Budget does this to mislead the consumer. When I called them to complain, and told them that there were over 300 complaints online on them, they said that was not much out of millions of people that book rental cars with them. So I guess it is worth it for them to deceive consumers because most consumers either do not complain or maybe notice the overcharges.
I will report this deceitful practice to the National Consumer Protection Bureau and see what can be done. I consumer stopped other ripoff practices from credit cards companies to phone companies, I'm sure we can stop rental car ripoffs!
This report was posted on Ripoff Report on 04/01/2013 07:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Rental-Car/Hialeah-Florida-33015/Budget-Rental-Car-Located-at-Pep-Boys-Store-in-Hialeah-Florida-Additional-Mileage-Fee-Hi-1039630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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