- Report: #985008
Complaint Review: Budget Rental Car
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| Budget Rental Car DFW Airport
Irving, Texas United States of America |
|
Budget Rental Car Rip-off for Gas - Blatantly Erroneous Charge Irving, Texas
*Author of original report: We need more evidence!
*Consumer Comment: Ripoff?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
was it an honest mistake? I am very suspicious. Please report your findings!
This report was posted on Ripoff Report on 12/20/2012 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Rental-Car/Irving-Texas-75038/Budget-Rental-Car-Rip-off-for-Gas-Blatantly-Erroneous-Charge-Irving-Texas-985008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
We need more evidence!
AUTHOR: Consumer Crusader - (United States of America)
SUBMITTED: Thursday, December 20, 2012
more accurate view. If a company is systematically overcharging customers, in
order to avoid arousing suspicion, or to minimize complaints to a regulatory agency,
the company will quickly reverse the overcharge when a customer calls to
complain. Not all customers will notice the overcharge. Not all customers will
follow up to get the charge reversed. Recall the practice of Bank of America to
reorder the posting of customers checks so as to maximize insufficient check fees?
Eventually they got caught and paid a huge fine.
My findings are that they demonstrated pretty good customer service by quickly crediting your account with a phone call. If they had not credited you right away or at all, that would have been a ripoff.
