• Report: #687032

Complaint Review: Budget Rental Car

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, January 26, 2011
  • Updated: Wed, January 26, 2011

  • Reported By: CanCthroughBS — Fairview Heights Illinois USA
Budget Rental Car
3601 North 20th Ave Pasco, Washington United States of America

Budget Rental Car Rediculous Fuel return policy Pasco, Washington

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Hello,

I'll try to explain this short and sweet. Recently rented through Budget rent a car in Pasco Wa. Vehicle was fine and not problems with it. The night prior to returning the vehicle, approx 15 miles away, I filled the fuel tank and then checked into the hotel to stay the night. At 0505 in the morning, I marked fuel as being full, and the mileage and returned the keys and rental agreement in the supplied envelope.

OK, a couple days later, I seen a charge for $16.11 for fuel on my credit card. I called Pasco Wa where I rented it and they said,"since I returned it prior to normal operating hours, they needed a copy of the gas receipt showing I filled it up". ThisI supplied to them via fax on that day. (who the heck still uses faxes,,,come on, get with the times) Well, here it is 6 days later and the charge was still on my card. After 7 times of not being able to get in touch with them in Pasco during "Nml business hours) I needed to talk to someone regionally. Finally talked to a customer service rep, bless her heart as she had to hear me get rather upset. She said that she'd credit the charge herself.

We as customers SHOULD NOT HAVE TO deal with this crooked policy. Here's an idea, look at the fuel gage. Pretty simple eh. The reason they do this is because it's a GIMMICK and they make hundreds of thousands of dollars ripping people off.

Please folks, if you have a chance to voice your words, let people know about this terribly crooked policy that BUDGET RENTAL CAR uses to screw people out of their money.


This report was posted on Ripoff Report on 01/26/2011 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Rental-Car/Pasco-Washington-99301/Budget-Rental-Car-Rediculous-Fuel-return-policy-Pasco-Washington-687032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Budget Rental Car

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.