• Report: #914051

Complaint Review: Budget Savers

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  • Submitted: Wed, July 18, 2012
  • Updated: Tue, November 06, 2012

  • Reported By: Valerie — Washington District of Columbia United States of America
Budget Savers
13033 Ridgedale Drive Suite 202 Minnetonka, Minnesota United States of America

Budget Savers SEMPRIS, LLC Lied, promised $160 gas card and deducted $29.95 from my card on 7/17/12 Minnetonka, Minnesota

*Consumer Comment: To the Employee who Defends this Scam

*UPDATE EX-employee responds: It is about listening

*Consumer Suggestion: You Obviously work for BUDGET SAVERS

*Author of original report: Budget Savers Cancelled and Returned My Funds

*General Comment: You obviously did not listen

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Budget Savers is a scam.  Iwant to make sure they do not deduct any more money from my prepaid credit card.  I have been calling all day to cancel and have not spoken to anyone yet.  I should have known it was a scam but thhey taught me a big lesson.  I will never get scammed again.  They told me I would have a 14 day trial almost 3 weeks ago and I just received the package o  7/18/12 stating they would deduct my first payment on 7/17/12.  I WANT MY MONEY BACK AND THE SUBSCRIPTION CANCELLED!

This report was posted on Ripoff Report on 07/18/2012 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Savers/Minnetonka-Minnesota-55305/Budget-Savers-SEMPRIS-LLC-Lied-promised-160-gas-card-and-deducted-2995-from-my-card-o-914051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

To the Employee who Defends this Scam

AUTHOR: Harry Green - ()

I believe the writer of the response to this person is the former employee who keeps defending these scammers,

Let me tell you something that you don't want to hear, it is companies like this that scam people and prey on people who order products online or on television.  My mother in law ordered Chillo's and received a phone call, she told them no she didn't want it but they still charged her debt card for this for four months even after phone calls to your company from her bank statement.  On August 23rd she received a letter stating that her account was cancelled but that she would not receive a refund, yet you claim people don't listen.  I was present when the call came in and she told them NO, I don't want it plain and simple yet your scam company stole money out of her account for four months.  We contacted the FTC, Minnesota Attorney General, Georgia Attorney General, and Channel 5 Consumer Reporters about this.  I suggest anyone who has been conned by this company to contact the FEDERAL TRADE Commission and file a complaint at www.ftc.gov as they have a file on them and will investigate this company and if your job is to scam people then find another job that is honest and has integrity to it.  If my 77 year old mother in law don't get her money back I will be taking legal action against them for the full $119.80 and ask that the Department of Justice look into the operations of this company.  I am a retired Law Enforcement Officer and I know what to do to shut down scams like yours.  Find honest work because this company is a joke.

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#2 UPDATE EX-employee responds

It is about listening

AUTHOR: xMinerva - (United States of America)

When someone tells you, youre eligible for 100$ "IN" gas vouchers...Yeah it's called listening. They didnt say you're getting a 100$ gas voucher. It's "IN" gas vouchers. And if you flat out ask how to use them they are REQUIRED to tell you. "Buy your gas like you normally would, save the reciept, attach to the voucher and you'll be sent a check back in YOUR name promptly." And if you're too stupid to know what a voucher is and that its a rebate, then that's your own d*mn fault.
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#3 Consumer Suggestion

You Obviously work for BUDGET SAVERS

AUTHOR: Nick - (United States of America)

Hey,

Don't point the finger at the consumer pal, this person is telling the truth. It happened to me and many others...it's not about "listening", it's about the slimy sales tactic your pathetic company uses. I too never got my gas voucher, and in fact after agreeing to the trial never heard anything from Budgetsavers until after the trial was over. All I got was a measly confirmation of membership which I immediately used to cancel mine. The gas voucher was a lie, when I confronted one of your worthless customer service reps she was stuttering trying to explain it. It is actually a $25 reimbursement good once EVERY THREE MONTHS. Right, I have time to sit around clipping coupons and sending receipts to you morons. It's bad enough trying to deal with the IRS and other more legitimate and necessary red tape. I wish I knew where YOU PEOPLE were so I could personally thank you by strangulation. You make me sick.
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#4 Author of original report

Budget Savers Cancelled and Returned My Funds

AUTHOR: Valerie - (United States of America)

I called after receiving info from membersip services and learned that my funds were returned to my card.  Obviously I did not understand the billing information and would like to thank the company for cancelling my subscription and returning my money to my card.
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#5 General Comment

You obviously did not listen

AUTHOR: LEARN TO LISTEN - (United States of America)

After being offered the Discount Savings Program from a "Fronter" and AGREE, you are sent to a VERIFIER. They confirm you made your as seen on tv purchase, and offer you 3 savings programs.

Now Budget Savers will automatically bill the 1$ introductory fee to the VISA ending in XXXX, within 1-5 days, AFTER the first 14 days UNLESS YOU CALL TO CANCEL, BUDGET SAVERS will AUTOMATICALLY bill the MONTHLY membership fee of 29.95 AT THE SAME TIME EACH MONTH TO THE SAME CARD.
 
You can CERTAINLEY CANCEL AT ANY TIME by calling the TOLL FREE # 1-800-475-1942. But the 100$ in gas vouchers are yours to keep as a thank you. SO WITH YOUR APPROVAL YOULL BE BILLED UNDER THE TERMS IVE JUST DESCRIBED AND WELL SEND THE MEMBERSHIP MATERIAL TO YOU IN THE MAIL IN WRITING FOR YOU TO ENJOY (a positive ack is given here) Then you are asked to give you credit card number to CONFIRM THE CHARGE.

This is what you people are being told. This company cannot bill you without a POSITIVE ACKNOWLEDGEMENT. After the call is processed it is sent to a QUALITY CONTROL DEPARTMENT where a room of about 100 people listen to every single one of these calls with sheets of guidelines. If you say NO. YOU CANNOT BE CHARGED. If you say "thank you, uh huh, mhm. ect.." YOU CANNOT BE CHARGED. The only way youre charged is if you say yes.
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