- Report: #28349
Report - Rebuttal - Arbitrate
Complaint Review: Budget Savers/HRS USA via Rooms to Go
Budget Savers/HRS USA via Rooms to GoDept. 7680, Carol Stream, IL 60116-7680 Carol Stream, Illinois U.S.A.
HRS USA via Rooms to Go Budget Savers is a ripoff business that doesn't give a d**n. Carol Stream, Illinois
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We paid our balance in full well before we were due any payment.
Another year goes by and suddenly we get a bill from HRS USA in the amount of 94.98. I called the Customer Service Department of Rooms to Go to find out WHY we would get such a bill when we in fact paid our dues almost a yr. prior to this bill.
I was advised that we supposedly agreed to something either verbally or by phone to what they referred to as "Budget Savers." I asked them if they had the address of "Budget Savers," and they did not even have their address!!! Unbelievable!! A All they gave me was the phone number of 1-888-522-3643.
I did call Budget Savers and had to go through an automated phone schpeel and cancelled whatever the heck they were trying to bill us for.
Then I called Rooms to Go the next month when I AGAIN received another bill. These bills have: a previous balance (why??? we paid in full?), a third-party fee, billed finance charges, and a deferred finance charge.
It's a never-ending headache, and I don't know when it will stop!
Every month now, we are getting a
Lake Worth, Florida
This report was posted on Ripoff Report on 08/28/2002 08:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-SaversHRS-USA-via-Rooms-to-Go/Carol-Stream-Illinois-60116-7680/HRS-USA-via-Rooms-to-Go-Budget-Savers-is-a-ripoff-business-that-doesnt-give-a-damn-Caro-28349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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