• Report: #982470

Complaint Review: Budget Truck Rental

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  • Submitted: Sat, December 15, 2012
  • Updated: Sat, December 15, 2012

  • Reported By: sweed89 — Lake Orion Michigan United States of America
Budget Truck Rental
Troy, Michigan United States of America

Budget Truck Rental I had made a reservation to rent a truck two days before the pickup date on 12/07/2012 at 8am. At 8:30 pm, the night before, the rental location at your Detroit location called me and said that they Troy, Michigan

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I had made a reservation to rent a truck two days before the pickup date on 12/07/2012 at 8am. At 8:30 pm, the night before, the rental location at your Detroit location called me and said that they may not have the truck available for the next day and I would have to call them in the morning. When I called them the next day, it took them over an hour to refer me to another location in Troy, MI. Needless to say I was behind on schedule when they should have referred me to the other location the day before. When I got to the new location, the price had jumped from $170 to $270! I was not expecting to pay such a high price. The location in Troy had also said I would have a 30% discount for all the troubles I had, (since by the time I got there I was 2 1/2 hours off schedule) but it was not applied to my account. I had an interview in Ohio to go to and ended up not getting the job I had applied for because of the negligence of the location.

This report was posted on Ripoff Report on 12/15/2012 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-Truck-Rental/Troy-Michigan-48083/Budget-Truck-Rental-I-had-made-a-reservation-to-rent-a-truck-two-days-before-the-pickup-982470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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