- Report: #931607
Report - Rebuttal - Arbitrate
Complaint Review: Budget rent a car
Budget rent a car6 Sylvan Way Parsippany, New Jersey United States of America
Budget rent a car Avis Budget Left Dad Stranded, Bugdet accept reservation online but doing dad travel reaching the destination of car pick up Budget would not rent. Parsippany, New Jersey
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So, they said they were unable to verify my credit and there fore I could not rent a car. I have my own car insurance and they still would not rent to me. The problem is that they should be more transparent with their policies so people would understand and not be stranded. I am making this complaint because I called to discuss my concerns with them on this problem, they just blown me off. I spoke with someone named Kavis, and he was ok but he just let me know that this is how Budget does business and the do not have the capabilities to run this credit check online to let a customer know until they are at their destination.
I knew that this problems was not going to go any further then Kavis, so I asked to speck with his supervisor so they can forward this problem to the owners or shareholders. I spoke with Nicholas, and he was not even trying to hear me. He was very cocky and rude. He did not care and let me know that Budget is aware of the problem and they said this is how they do business and that if a person do not have credit then they do not want to do business with them. This is fine I just would have liked to know this before I got to my destination and was stranded with my little son.
This report was posted on Ripoff Report on 08/23/2012 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Budget-rent-a-car/Parsippany-New-Jersey-07054/Budget-rent-a-car-Avis-Budget-Left-Dad-Stranded-Bugdet-accept-reservation-online-but-doin-931607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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