- Report: #984357
Report - Rebuttal - Arbitrate
Complaint Review: Budget
BudgetSt. Louis, Missouri United States of America
Budget Bait and Switch St. Louis, Missouri
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The day I returned the car, the guy out in the lot who checked me in handed me a receipt for $47.xx that had been added to my charge card. I asked him what the charge was for and he told me it was for the upgrade. When I went inside to inquire, I was told, "You signed for it." Yes, I did sign for it, but the clerk who "upgraded" me on the day I rented the car NEVER told me I was going to be paying more money. I was under the impression that since they were out of mid-size cars, I was simply being upgraded because there was nothing else to offer me. I would never have agreed to an upgrade if I would have known I would be charged an additional almost $50 for a car. I would have insisted on the mid-size car and likely would have ended up with a full-size anyway because of them being out of what I rented and paid for in the first place.
As I was storming out of the building after my inquiry, the female clerk said, "Have a nice day." I told her to go to h*ll.
This report was posted on Ripoff Report on 12/19/2012 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget/St-Louis-Missouri-/Budget-Bait-and-Switch-St-Louis-Missouri-984357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.