- Report: #1067741
Report - Rebuttal - Arbitrate
Complaint Review: Budget
Budget7135 Gilespie Las Vegas, NV las Vegas, Nevada USA
Budget Car Rental Car Rental las Vegas Nevada
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I had the same experience that so many other people have had with Budget Las Vegas.
The rental agent at the front counter became upset that I would not authorize extra charges for their insurance and upgraded car charges. As a result, she told me that I would have to wait until a car was ready for my particular rental category. She indicated that it was so rare to rent a car in such a low category that they needed time to prep "such a vehicle." I was late to work already and by the time the vehicle arrived, with damage, I was a bit furious. I noted the damage to the car which included a very bent up front license plate and got on my way. Inside the car, I also found that previous renter's damage inventory sheet - they reported the same damage, plus even more that I could not see without a very detailed, in-the-sunlight inspection. Nonetheless, Budget is trying to charge me for this, obviously pre-chosen for trumped up charges, car's fraudulent damage claim.
I am disgusted. I rent car's from the las vegas rental facility each week and I will never rent from budget again.
This report was posted on Ripoff Report on 07/17/2013 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Budget/las-Vegas-Nevada/Budget-Car-Rental-Car-Rental-las-Vegas-Nevada-1067741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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