• Report: #1042172

Complaint Review: Bud's Gun Shop

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  • Submitted: Wed, April 10, 2013
  • Updated: Wed, April 10, 2013

  • Reported By: Jack — Portland Oregon
Bud's Gun Shop
Internet United States of America

Bud's Gun Shop budsgunshop.com COMPLETE RIPOFF, CANCELLED ORDER AND THEY STILL CHARGED ME, SAYS IT WILL TAKE 2 WEEKS FOR REFUND, Internet

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My first and LAST experience with this company has been a NIGHTMARE.  I ordered 10, 50 round boxes of ammo, well when I get the order confirmation it says 10, 20 round boxes.....  I call Monday to confirm it's actually 20 rounds instead of 50, and they confirm it (it was a little high priced for 50 rounds, but for 20 rounds COMPLETE RIPOFF).  I cancel the order first thing MONDAY morning, they assure me I will not be billed.

Guess what I see Wednesday morning?  The full amount charged to my account!!!  The order was canceled TWO DAYS AGO.  I call them up and have to deal with their NIGHTMARE of an automated system for 15 minutes to finally get on hold waiting for a real person, only to get disconnected.  After 4 attempts I FINALLY get a real person, who tells me "we probably won't get the funds for 3-5 more business days, once we get the funds we can refund it which takes another 5 business days"

..............so, they take MY money 2 days AFTER the transaction is cancelled, and I can't get it back for TWO FREAKING WEEKS????!!!  So not only do they take the money AFTER the transaction is cancelled, but now they have all my banking info, and I can't get my large sum of cash back for two weeks.

I got absolutely livid with this guy and demanded to talk to a manager, they tell me they will have to "talk to the finance dept and call me back".

An hour later I get a call saying theirs nothing they can do... go figure.

DO YOURSELF A FAVOR AND SHOP SOMEWHERE ELSE

This report was posted on Ripoff Report on 04/10/2013 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Buds-Gun-Shop/internet/Buds-Gun-Shop-budsgunshopcom-COMPLETE-RIPOFF-CANCELLED-ORDER-AND-THEY-STILL-CHARGED-ME-1042172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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