- Report: #1117783
Report - Rebuttal - Arbitrate
Complaint Review: Buffalo Wild Wings
Buffalo Wild WingsHuntsville, Alabama USA
Buffalo Wild Wings Buffalo Wild Wings Refused Seating and Food for Little League Team on Twice Confirmed Reservations Jan. 18, 2014 Huntsville Alabama
*Consumer Comment: HockeyMom?..Beginning to doubt it
*Author of original report: Good Business
*Consumer Comment: Still Odd
*Author of original report: Yes, they gave a reason
*General Comment: Odd
*Consumer Comment: Wow, and they gave NO reason(s) for refusing to serve them?
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On January 18, 2014 The Mississippi Jr. Riverkings little league hockey team of 14 seven year olds had twice-confirmed party reservations at Buffalo Wild Wings at the University location in Huntsville, Alabama. The first confirmation was a week prior. The second confirmation was one hour prior to arrival.
Upon arrival, the team, siblings and parents were refused seating by the management without cause. The restaurant refused to feed the fourteen children, who were celebrating their first traveling hockey tournament.
Store manager was contacted and refused comment.
Regional manager, Carter May was contacted, and he indicated there would be no gesture made toward the team for the store failure, though he did indicate the franchise is "1000 stong and expanding outside the United States".
Corporate has not returned two telephone calls and three email complaints.
This report was posted on Ripoff Report on 01/22/2014 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buffalo-Wild-Wings/Huntsville-Alabama/Buffalo-Wild-Wings-Buffalo-Wild-Wings-Refused-Seating-and-Food-for-Little-League-Team-on-1117783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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