- Report: #1005599
Report - Rebuttal - Arbitrate
Complaint Review: Bull Smoke
Bull SmokeFernley, Nevada United States of America
Bull Smoke Bull Smoke, Inc., BullSmoke.com, Bull Smoke Electronic Cigarettes Bull Smoke takes orders, payments but refuses to ship products - Many instances...STAY AWAY! Fernley, Nevada
*UPDATE Employee: False Report. Never Took an Overnight Order from Jacksonville.
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I was in for a big surprise after I ordered.
I opted for overnight shipping ($20+) assuming that BullSmoke, like nearly all online retailers, processed their orders the next business day.
Nope. Not only do they not process their orders the next business day, but they will hold your order for ransom until they feel like processing it.
I tried to use their site's "Live Chat" feature to no avail. No one ever responded.
After emailing their support email address (firstname.lastname@example.org) I eventually received a response that my order would not ship until later.
Not today, not tomorrow...just "later."
After perusing their Facebook page (https://www.facebook.com/buybullsmoke) I can see that I'm not the only one with this problem, as there are several people that are complaining their orders are never fulfilled.
This report was posted on Ripoff Report on 01/29/2013 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bull-Smoke/Fernley-Nevada-89408/Bull-Smoke-Bull-Smoke-Inc-BullSmokecom-Bull-Smoke-Electronic-Cigarettes-Bull-Smoke-ta-1005599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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