- Report: #897289
Report - Rebuttal - Arbitrate
Complaint Review: Bumblebaby Diapers
Bumblebaby DiapersOttawa, Ontario United States of America
Bumblebaby Diapers Jamie Thoden Paid for tracking, after questioning and asking, claims package lost but refused to give tracking number Ottawa, Ontario
*REBUTTAL Owner of company: Orders had stopped
*Author of original report: Dishonesty is what is the problem
*REBUTTAL Owner of company: You were Refunded
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I did not hear from her on Monday with an update on shipping and after approx 2 1/2 weeks, I questioned again. At this time, she refunded me the cost of the diaper but not the shipping (I had paid extra for tracking to confirm when it would arrive). Jamie informed me that it must have been lost in the shipping process and she'd file a claim. Since I had paid extra for tracking, I asked for the tracking number to look up myself. She never responded to that e-mail. She never responded on the Facebook page, which has since been deleted. Her website is down, e-mails are bouncing, and many are having issues.
I found out I am not the first individual to have the "lost in shipping" issue.
This report was posted on Ripoff Report on 06/13/2012 09:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bumblebaby-Diapers/Ottawa-Ontario-/Bumblebaby-Diapers-Jamie-Thoden-Paid-for-tracking-after-questioning-and-asking-claims-pa-897289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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