- Report: #288895
Report - Rebuttal - Arbitrate
Complaint Review: Burger King #929
Burger King #9295575 Peterson Lane Dallas, Texas U.S.A.
Burger King #929 $7.00 meal - incorrect order Dallas Texas
*Consumer Comment: Wow! All of this over a sandwich?
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Out running errands on my lunch hour, stopped by BK to get lunch to eat when I get back to the office. Well, got to my office and my sandwich was not what I ordered. Tried to reach the store but no one answered after about 5 re-calls; I gave up and got online to find who I could contact at the corporate office. Call the 866 number and spoke with a Customer Relations rep who was not very helpful. I told him my situation. He asked what kind of sandwich I ordered and I told him the Spicy Chicken Firecracker - the Customer Relations rep told me that there is no such sandwich. WHAT???? I was just at the store and I know what i ordered... I then read to him what was listed on my receipt. Now, I'm totally upset. The resolution I received????... well, I gave my name and number and was told that the franchisee would contact me to resolve the situation.
Twenty-four hours later... I'm still waiting.
Where else can I go online to express my disappointment with Burger King????
This report was posted on Ripoff Report on 12/04/2007 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Burger-King-929/Dallas-Texas-75240/Burger-King-929-700-meal-incorrect-order-Dallas-Texas-288895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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