- Report: #421517
Report - Rebuttal - Arbitrate
Complaint Review: Burger King, John Rondinelli
Burger King, John Rondinelli318 Ontario St. St. Catharines, Ontario Canada
Burger King, John Rondinelli Poor Customer Service, Livel accusations against customer St. Catharines Ontario
*UPDATE EX-employee responds: Close, but Not How I Remember It
*Consumer Comment: I side with Robert
*Consumer Comment: Onion allergy?
*Consumer Comment: Assuming that this story is true...
*Consumer Suggestion: I Am Not Calling You A Liar, However......
*Consumer Comment: A better title for this report
*Consumer Comment: I don't believe it
*Consumer Comment: What is wrong with you
*Consumer Comment: Have you nothing better to do?
MANY of the times I have gone back to have my order fixed and have been treated VERY rudely by a manager named Alexis. I have been called a bitch and a c*nt for asking her to fix my order. On one occasion the owner (John) came out and told me to "grow the f*ck up and eat the damn burger" knowing full well that it would send me to the hospital if I ate it with onions (as I had informed him of this when I asked to replace the burger)
Other times, I have only called in and was told that coupons to replace the order would be sent to my address. No such coupons EVER arrived (I am owed about 10 whoppers from them at this point that were never eaten and never replaced)
On one occasion (on December 24, 2008) I had called to let them know that my fiance would be returning to fix the order and that on top of the replacement we would like some sort of compensation. The owner said that would be no problem he would replace it and give us coupons for a couple free whoppers.
My fiance went and had the money he paid literally thrown back at him (he had to pick it up off the floor) by Alexis. (When he counted this money at home he realized they had short changed him $3.) He said he just wanted the order replaced and she refused.
I called back another time when my fiance got home and, again, spoke to the owner. This time I was told that my fiance was a liar and he was the one who demanded the money back. Which makes no sense if you new how hungry we were. It was VERY hard to get a word in because he was trying to refuse to let me talk and becoming more and more hostile towards me.
Before hanging up on me he called me a "b*tch" and, once again, told me to "grow the f*ck up and learn some manners"
For some strange reason, he decided to call ME back and yell at me some more. He was yelling at me so much that I ended up in tears and was shaking I was so upset. He heard me crying and called me a cry baby. He also said, and I quote, "your fiance is a liar, he's probably cheating on you too cause he's sick of f*cking a stupid c*nt like you".
This is when I told him that if he called me one more time I would call the cops because he is harassing me. I haven't heard back, nor have I returned to that restaurant since.
As well, every time I have previously been in there and he is not, the employees are always talking about how horribly he (and this Alexis manager) treat them. I don't doubt this for one bit. If they are willing to treat a paying customer (who comes in at least once a week, sometimes more) the way they treated me, this is not a business I would ever let anyone I know work for.
St. Catharines, Ontario
This report was posted on Ripoff Report on 02/07/2009 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Burger-King-John-Rondinelli/St-Catharines-Ontario/Burger-King-John-Rondinelli-Poor-Customer-Service-Livel-accusations-against-customer-St-421517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.
- Business's (11)
- Lawyers and Law Firms (5312)
- Administrative Law (11)
- Admiralty & Maritime Law (27)
- Agricultural Law (2)
- Alternative Dispute Resolution (10)
- Antitrust & Trade Regulation (1)
- Appellate Practice (72)
- Aviation & Aerospace (11)
- Banking Law (90)
- Bankruptcy (380)
- Business Law (232)
- Civil Rights (55)
- Class Actions (30)
- Commercial Law (13)
- Communications Law (1)
- Constitutional Law (1)
- Construction Law (83)
- Contracts (7)
- Corporate Law (75)
- Criminal Law (668)
- Debtor & Creditor (51)
- Education Law (14)
- Elder Law (77)
- ElectionCampaign & Political (0)
- Eminent Domain (5)
- Employee Benefits (7)
- Energy (0)
- Entertainment & Sports (17)
- Environmental Law (43)
- Family Law (13)
- Finance (0)
- Government (14)
- Government Contracts (2)
- Health Care (1)
- Immigration (482)
- Indians & Native Populations (1)
- Insurance (90)
- Intellectual Property (526)
- International Law (33)
- International Trade (0)
- Internet Law (7)
- Investments (1)
- Labor & Employment (12)
- Legal Malpractice (92)
- Litigation (20)
- Media Law (1)
- Medical Malpractice (13)
- Mergers & Acquisitions (0)
- Military Law (5)
- Natural Resources (10)
- Occupational Safety & Health (0)
- Personal Injury (842)
- Products Liability (21)
- Professional Liability (0)
- Real Estate (361)
- Securities (169)
- Taxation (142)
- Technology & Science (0)
- Toxic Torts (0)
- Transportation (2)
- Trusts & Estates (368)
- White Collar Crime (1)
- Wills & Probate (7)
- Workers Compensation (242)
- Zoning, Planning & Land Use (10)
- Legal Services (32)
- Arbitrators/Mediators (7)
- Automotive Expert Witnesses (0)
- Bail Bonds (0)
- Court Reporters (1)
- Electronic Data Discovery (1)
- Expert Witnesses (1)
- Forensic Experts (1)
- Jury Selection (0)
- Legal Assistants (8)
- Legal Speakers (2)
- Litigation Support (2)
- Medical Expert Witnesses (1)
- Other (14)
- Paralegal (5)
- Private Investigators (6)
- Process Servers (7)
- Translators/Interpreters (0)
- Miscellaneous Business Services (19)