- Report: #682593
Report - Rebuttal - Arbitrate
Complaint Review: Burton Plumbing
Burton Plumbing8115 H Street Omaha, Nebraska United States of America
Burton Plumbing Over charged and took advantage Omaha, Nebraska
*REBUTTAL Owner of company: I concur
*Consumer Comment: Orange's to Orange's?
*Consumer Comment: I concur
*General Comment: Not a Ripoff
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Burton Plumbing took my girlfriend for over $600.00 for replacing two heating elements and a control board in her water heater. The water heater is about 15 years old and should have been replaced but they quoted her $1800.00 for a replacement. When I found out what they did I called the owner and talked to him for over an hour about refunding some of her money as the parts could be found and bought for less than $60.00. They clearly took advantage of my girlfriend and over charged her for the service. The owner basically said that the reason the charge is so high is his people keep a fully stocked truck and are certified plumbers and they are the best in the business. I will never do business with Burton, never recommend them and spread the word of how they take advantage and over charge.
This report was posted on Ripoff Report on 01/14/2011 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Burton-Plumbing/Omaha-Nebraska-68127/Burton-Plumbing-Over-charged-and-took-advantage-Omaha-Nebraska-682593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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