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  • Report: #1048659

Complaint Review: Business Finance Store | Ripoff Report Verified™ ..businesses you can trust. Customer Satisfaction

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  • Submitted: Sun, May 05, 2013
  • Updated: Wed, May 08, 2013

  • Reported By: Ripoff Report — Tempe Arizona
Business Finance Store | Ripoff Report Verified™ ..businesses you can trust. Customer Satisfaction
200 E Sandpointe Ave #750 Irvine, California USA

Business Finance Store REVIEW: Business Finance Store Customer Satisfaction Pledge: “100% Satisfaction Business Finance Store's free consultation given to all business owners, shows a commitment to honest and open communication, they care about the interests of their clients above all else. 12 years, Business Finance Store never had one single instance when they haven’t done everything possible to satisfy legitimate grievances. Reconciliation can include cancelled invoices, partial refunds / bonus services for those not provided the results promised in their contract. Business Finance Store, Ripoff Report Verified™ as a safe business service. Irvine California

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Ripoff Report REVIEW / Business Finance Store Commitment to Customer Satisfaction

Business Finance Store joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program,they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.'

What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. [continued below]....

..... It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they signed up for then the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
Business Finance Store is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


By Ripoff Report

Business Finance Store approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Business Finance Store did just that. Business Finance Store has gone through great lengths to make sure they try and resolve any and all customer issues. Business Finance Store has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they weren’t taken care off. Business Finance Store stated “Our only purpose is to help small business owners succeed. Small business is our passion. We will do anything necessary to get them the funding they need as quickly as possible and to make all clients happy in whatever way possible.”

BUSINESS FINANCE STORE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

Business Finance Store understands small business. Starting in 2000 as a non-profit legal group, they helped small businesses in Orange County, California with incorporation services, lease contracts, and a variety of other small business services. Their main focus has always been in helping small businesses: the mom and pop shops, the garage projects, the corner stores, the kinds of businesses this country was builtfrom. If you have a small business, or plan to open one, you’ve come to the right place. Having raised over $100 Million in funding for all types of small businesses, they have the expertise to know what you qualify for and get it for you quickly and easily.”

WHY BUSINESS FINANCE STORE IS BETTER THAN THEIR COMPETITORS

If you need financing, FUNDING IS AVAILABLE. They’ll review your scenario and tell you what options exist. They have experts in bank funding such as SBA loans, credit lines, business credit cards, equipment finance and loans based on the revenues of your business. They also have experts in investor funding such as 401K Rollovers, Self-Direct IRAs and Crowdfunding. Additionally, they are constantly developing new types of financing to help out their clients. Business Finance Store is a PERFORMANCE BASED company. That means that if they can't deliver on the terms outlined in your contract then you are not obligated to pay their fees. There is no way that they could stay in business if they could not execute on their promises. Many other business will make promises they won't keep, butthat has never been an option for Business Finance Store. They understand your business is your life and they will do whatever they can to help you build it and succeed. They practice complete transparency and will go out of their way to explain all possible issues with any type of financing before you decide to work with them.

Business Finance Store / Statements from the President.

My name is Tim McCormack and I am of president of Business Finance Store. I would like to thank you for taking the time to review Business Finance Store. Business Finance Store helps small businesses get the funding they need to start or grow their businesses. We know starting or owning a business is an exciting, exhilarating and rewarding time. We help keep it that way by taking care of some of the difficult aspects that frequently cause business owners troubles. We quickly and safely help you obtain the funding you need to achieve your goals and survive the inevitable downturns and setbacks. Don't be caught unprepared, let us help you establish business funding while you are able. We are very thorough andtransparent. Our free consultation will tell you exactly how we can help you achieve your goals. For many of our services you don’t pay anything until we complete them. Some programs have no cost to you at all. For our programs where you pay in advance we have a 100% satisfaction guarantee. We hope you will join the quickly growing list of satisfied clients who have already completed our services and are back to focusing on growing their businesses and achieving their dreams.

FUNDING IS AVAILABLE.

At Business Finance Store we know how to help you. Many small business owners get discouraged when trying to obtain financing. They go to their bank, where they've never had a problem, and don't understand why they are denied a loan. They go to companies and just end up spending money without ever obtaining funding. They try to find investors, and don't know how to break into the country-club mentality of investors who deny anyone they don't already know. Let us reassure you, FUNDING IS AVAILABLE. We know how to get it, and how to help you. We'll give you a free consultation describing what your options are. If you like what we have to offer, we'll get it for you quickly and efficiently.”

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH.

As stated above, Business Finance Store is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business. After speaking with the management at Business Finance Store and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Business Finance Store a positive Rating. Business Finance Store made efforts to ensure that all customers were satisfied and Tim McCormack assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Tim McCormack, the president of Business Finance Store, stated “We carefully consider ALL customer complaints as constructive criticism and use them as tools to improve our customer service. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Business Finance Store remain strong, consistent and positive. EVERY complaint is turned into a case-study that is analyzed and reviewed with our staff todetermine ways to ensure it never happens again. Many complaints result in improvements to our processes that benefit all of our clients in the future. We encourage anyone who has an issue to contact us directly so that we can continue to develop and improve our processes for everyone in the future.”

STATED IMPROVEMENTS FROM BUSINESS FINANCE STORE.

Their new policy is to always contact and survey all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Business Finance Store is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

WHAT TO LOOK OUT FOR IN THIS INDUSTRY ..

“Business Finance Store is committed to protecting customers from disreputable small business finance operations. Many OTHER companies will make big promises and charge large advance fees, only to leave you with NO FUNDING whatsoever. Many companies promise to build your business credit over time but all they really do is help you get useless "trade credit" that does nothing to help your business. Business Finance Store would never mislead or hurt their clients with these bad practices. They ONLY work with clients they KNOW they can help, and will explain EXACTLY what is available before you ever enter the program. That honesty saves their clients time and trouble from trying to do something that is not possible, all while not costing them a dime! Business Finance Store's FREE CONSULTATION is designed tohelp people know exactly what is available before any work is done, time iswasted, or money is spent. *Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com This kind of dedication to customer service means that Business Finance Store will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Business Finance Store, you are invited to contact them directly via email: Complaints@BusinessFinancestore.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Business Finance Store directly at (949) 777-5959, and ask for Jenny Smith, CustomerService Manager.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Business Finance Store or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly andwith respect. Any issues you think you cannot resolve with any member of Rip-off Report’s Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com ..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Business Finance Store.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Business Finance Store’s Commitment to Excellence and Consumer Satisfaction. ....

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 05/05/2013 09:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Business-Finance-Store-Ripoff-Report-Verified-businesses-you-can-trust-Customer-Satisfaction/Irvine-California-92707/Business-Finance-Store-REVIEW-Business-Finance-Store-Customer-Satisfaction-Pledge-100-1048659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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