• Report: #338052

Complaint Review: Butler Restoration - The Butler - thebutlerofwichita.com

  • Submitted: Sat, June 07, 2008
  • Updated: Tue, May 10, 2011

  • Reported By:Kansas City Missouri
Butler Restoration - The Butler - thebutlerofwichita.com
7707 E. Osie Ste 404, Wichita, Kansas U.S.A.

Butler Restoration - The Butler - thebutlerofwichita.com Con Artisits Wichita Kansas

*UPDATE Employee: Response Letter

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These guys belog in JAIL! They give an estimate of a few grand and then come back with an actual of several thousand higher. They get agressive about filing a lein on your home is you even suggest that they are a rip off.

I had similar water damage problem a few years prior and it was a fraction of the cost as compared these guys. The even know how to work the insurance system. The are clean in some areas on BBB, but check sister cities and they will at least have a couple negative ratings

Anonymous
Kansas City, Missouri
U.S.A.

This report was posted on Ripoff Report on 06/07/2008 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Butler-Restoration-The-Butler-thebutlerofwichitacom/Wichita-Kansas-67207/Butler-Restoration-The-Butler-thebutlerofwichitacom-Con-Artisits-Wichita-Kansas-338052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Response Letter

AUTHOR: The Butler Group/ Butler Restoratio - (United States of America)

May 10, 2011

Dear Concerned Client,

Thank you for taking the time to communicate to us that we have not met your expectations.  We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. 

Please accept our sincerest apology for any inconvenience we have caused you.  As a company, we stand behind our word and compliance.  Therefore, it is our goal to retain you as a satisfied customer and hope to serve you again in the future. 

As the Director of Client Relations I welcome your call or email in order to bring resolve to any
concerns that you may have. 

Sincerely, 

The Butler Group/ Butler Restoration
Andrea Romero, Director of Client Relations
andrea@butlerrestoration.com
Corporate Office (316) 682-4034
Cell (316) 253-8575
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