- Report: #459439
Report - Rebuttal - Arbitrate
Complaint Review: Buxton Bag
Buxton BagP.O. Box 3179 Wallingford, Connecticut U.S.A.
Buxton Bag Price charged completely different from prices displayed during ordering process. Wallingford Connecticut
Here is a list of prices as they were advertised to me during the order process:
19.95 Buxton Bag
9.95 Processing and Handling
8.95 P+H additional bag (Buy one get one free)
10.00 Upgrade to deluxe bag
9.95 Organizer Wallet (No P+H fees)
5.95 Upgrade to Priority Shipping
74.75 Total Cost
When the order went through, it instead looked like this:
1 x 29.95 Buxton Deluxe bag
1 x 29.95 Buxton Deluxe bag
2 x 19.90 Buxton Palm Wallet
1 x 0.00 Priority Shipping
That is 66.59 more than I am supposed to be charged for this order. They are charging me for the second bag when they advertised it as free with only an addition P+H charge of 8.95 and the Palm wallet is TWICE the price advertised and they are charging me for 2 of them when I only ordered 1. My total shipping fees should be 24.85 but as you can see, I am being charged way more than that with no explanation of the extra charge. One could presume it is from the 1 extra Palm wallet but even if that were the case, it should only be an additional 9.95 at most which is still nowhere near the shipping total.
I am so incredibly angry that I am going to have to waste a lot of my time to try to cancel this order and have the charges reversed. My bank told me I can "dispute" the charges but that is not the same as reversing them and will this company try to hurt my credit if I they don't receive payment?
I can't believe rules still allow this kind of scamming.
Halifax, Nova Scotia
This report was posted on Ripoff Report on 06/07/2009 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buxton-Bag/Wallingford-Connecticut-06490/Buxton-Bag-Price-charged-completely-different-from-prices-displayed-during-ordering-proces-459439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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