• Report: #94610

Complaint Review: Buy Mix Tapes

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  • Submitted: Sat, June 12, 2004
  • Updated: Fri, January 19, 2007

  • Reported By:reading Pennsylvania
Buy Mix Tapes
Buymixtapes.com Internet U.S.A.

Buy Mix Tapes POOR CUSTOMER SERVICE AND POSSIBLE RIPOFF Internet

*REBUTTAL Owner of company: IP Address is no longer used, The site is not a scam

*Consumer Suggestion: Report them to the riaa

*Consumer Suggestion: Same issuse from all the people - it adds up

*Consumer Suggestion: When you're right, your right...but when you're wrong...??

*Author of original report: Einstein this

*Author of original report: It took you a long time to come up with that--Bravo!

*REBUTTAL Owner of company: Response... there are a bunch of einsteins on here posting novels.

*Consumer Comment: ur funny

*Consumer Comment: ur funny

*Consumer Comment: ur funny

*Consumer Comment: LOL...THEY ACTUALLY SENT ME AN E-MAIL

*Consumer Comment: real probs

*Consumer Comment: real probs

*Consumer Comment: real probs

*Consumer Comment: real probs

*Consumer Comment: STOP COMPLAINING

*Consumer Comment: STOP COMPLAINING

*Consumer Comment: STOP COMPLAINING

*Consumer Comment: STOP COMPLAINING

*Author of original report: Please submit your own report

*Author of original report: Please submit your own report

*Author of original report: Please submit your own report

*Author of original report: Please submit your own report

*Author of original report: Still waiting in Reading, Pa.

*Consumer Suggestion: only solution to the scam of buymixtapes

*Consumer Suggestion: only solution to the scam of buymixtapes

*Consumer Suggestion: only solution to the scam of buymixtapes

*Consumer Suggestion: only solution to the scam of buymixtapes

*Consumer Comment: rip off

*Consumer Suggestion: NEW CHARGES!!!

*Consumer Suggestion: Mike--your a funny guy

*Consumer Comment: looooooser lazy lying con-artist ..double charging me as soon as i signed up

*Consumer Comment: I spoke to verisign

*Author of original report: RESPECT YOUR CUSTOMERS

*REBUTTAL Owner of company: Cancellation Maybe? Life Goes On

*Consumer Comment: Nothing has been done and i still have no reply

*REBUTTAL Owner of company: IP address Logging because of Shared Password Accounts

*REBUTTAL Owner of company: IP address Logging because of Shared Password Accounts

*REBUTTAL Owner of company: IP address Logging because of Shared Password Accounts

*REBUTTAL Owner of company: IP address Logging because of Shared Password Accounts

*Consumer Comment: BUYMIXTAPES SCREWED ME TOO AND WONT REPLY

*Consumer Comment: More Bad Business PLEASE DON'T BE FOOLED BY BUYMIXTAPES.COM

*Consumer Suggestion: unable to log in

*Author of original report: Response??

*Consumer Suggestion: login failure

*Author of original report: ONE LITTLE Complaint? Website shut down? What?

*Author of original report: Computer lessons my A**

*Author of original report: So, are you going to refund him? Let's all see how wonderful your company really is!

*Consumer Suggestion: Learn More about Computers and How They Operate

*REBUTTAL Owner of company: 1st respone to the complaint is a false reprensenative of our business

*Consumer Comment: Buymixaptes.com

*UPDATE Employee: solution

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My husband and I used to live in Nj. We moved to Pa. 3 years ago. My husband, Robert, allways purchased local NJ/NY dj's mix and blend tapes. He ran an aol search on mix tapes and came across the website buymixtapes.com. He thought it was a good deal because you can download the songs and or dj cds onto the computer for $12.99 per month unlimited. He was Thinking he could just download the music to a cd so he can play it on his stereo and to save room on the computer.

After completing the registration process and paying for the services, he tried it out. He could not download the music onto the cd. It turns out you need to put in your password everytime you want to listen to the music you all ready downloaded. And since the stereo isn't a computer, you can't put your password into the stereo to play the cd. On Buymixtapes.com, it says you can download music onto your computer, but it doesn't say YOU CAN ONLY DOWNLOAD MUSIC TO YOUR COMPUTER. Robert and I tried contacting the company through their webpage, which is the only way to contact them on their webpage form, but no one seems to answer.

If they responded and used good quailty customer service, they could have made a bundle off us. Robert has over 300 mix tapes. Imagine each cost $10. At first glance at your webpage, Robert would have purchased over $200 worth of mix tapes. You, buymixtapes, lost a good customer.

Lisa
reading, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 06/12/2004 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Buy-Mix-Tapes/internet/Buy-Mix-Tapes-POOR-CUSTOMER-SERVICE-AND-POSSIBLE-RIPOFF-Internet-94610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 44Consumer 8Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

IP Address is no longer used, The site is not a scam

AUTHOR: Michael - (U.S.A.)

The site is not a scam, it never was a scam. The reason IP address logging was used before is because people were sharing login information and posting it on forums for everyone to use. The IP address logging feature is no longer used and was diabled in Oct 2005 because of too many problems. You can login from any computer. You had signed up 3 times in one month (probably because of your IP address not matching the one on file), that is why you were billed more than once a month. Since IP address logging has been disabled, everything is running smoothly, customers are happy, and we have not had any issues of customers not being able to login. All e-mails are answered within 12 hours, tpyically within 1 hour.
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#2 Consumer Suggestion

Report them to the riaa

AUTHOR: Joey - (U.S.A.)

It is a federal crime to sell copywritten music.
They have over 500 so called mixtapes. And alot of these djs on there site do not have permission to distibute the artist music so add that up. Looks like pen time to me. I just got of the phone with Aj at the riaa. The only legal mixtapes to distribute if freestyles and tapes like dipset who are meant to be used to distribute for promotion. There alot of music they got on there that can get them put away for a while. They do not have permission to sell music. No Lisence at all. Just Report them also to the riaa and ask for AJ. they will Take Your number and he will call you back. www.riaa.com They say why get a lawyer its only 12.99 yeah but when u add it up on every one you ripped off its a federal crime. well it took me a year to find this site to complain ot it and there only a handfull on this site all saying the smae thing.. i can believe u made thousands of this little scam you did.
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#3 Consumer Suggestion

Same issuse from all the people - it adds up

AUTHOR: Joey - (U.S.A.)

Well I have had the same thing happen to me on 2 credit cards had to canceal them both. The credit card companies both told me the same thing.. i have to contact the buymixtapes to canceal and it like they wouldnt belive me that buymixtapes will not respond so i lost lost 2 of my credit cards with over $100 in charges. There a scam
No customer service. I got some info on them tho

Here is his personal email address
mjkpitt@gmail.com
Michael Kowal

Some one said they couldnt report to there hosting company becouse they have there own servers. Coloaction then, This is who there regestered with
www.gkg.net
and they do colocation.

The site could be a great site if they just handled good buisnees but thats not the case of course.

I know for a fact they get ther tapes from Raphustle.com go there and get your music free like they do then they bootleg them.

The reason I know this info is i own a mixtape site thast been doing downloads for over a year and i before i did this i was a member till i got ripped. Im glad i found this site becouse im down to file on this company for the simple fact there a ripoff.
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#4 Consumer Suggestion

When you're right, your right...but when you're wrong...??

AUTHOR: Rikki - (U.S.A.)

Michael,
You are right about it being a small amount(12.99).
You are wrong about it being only that(considering i was had overages approximating 140 USD) In regards to the credit card remitting funds, what i said initially was the truth and anybody liking to see documentation could easily request it from me.

You are right about easily cancelling credit card.
You are wrong about it being a simple solution because, in my situation, charges that are billed to old credit card will be transferred to my other linked accounts

Hey Mike...I wanted nothing but what i was paying for...Ive had enough of typing on this board and this could have been easily resolved simply by replying to my requests for resolving the issue. You must understand that nobody wants to sue anyone but rather resolve the issue. I personally thought very highly of your site...until the problems arose with no reply.

Simply said, I would still be a member and passing your site onto friends if the overages were refunded and my account actually worked...but rather what ended up happening was that I got no response from you and furthermore was still being charged multiple times a month.
Im sorry that you had all these problems with people abusing usernames and passwords but you should try to understand where us legitmate complainees are coming from..try to hear what were saying
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#5 Author of original report

Einstein this

AUTHOR: Lisa - (U.S.A.)

By the way, the reason why I said my husband would have purchased over $200 worth of mix tapes, is because he collect them. Talk about an Einstein! Didn't you get it when I said he has over 300 of them??? Hello!!!

I have downloaded music from Napster, Winmix, and Kazza, and had no problem. So politely, can you tell me why I couldn't down load from yours?

And for your posting Novel- why did you bring up AOL? People can sue companies for more money than you think. How about the lady that spilled coffee on herself and sued Mcdonald's? She got a pretty penny, didn't she- and over a 73 cent cup of coffee?
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#6 Author of original report

It took you a long time to come up with that--Bravo!

AUTHOR: Lisa - (U.S.A.)

You are the one posting novels with all your defensive crap. Answer the customers emails respectfully and we wouldn't complain, Einstein.
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#7 REBUTTAL Owner of company

Response... there are a bunch of einsteins on here posting novels.

AUTHOR: Michael - (U.S.A.)

First off, everyone or just the few people, or maybe it's the same person that is going to file a lawsuit, do you know how ridiculous you sound? A lawsuit for $12.99 a month? Is it that hard to dipute the charges? We are the ones that get charged for each person that diputes the charges and are losing out. $25 each chargeback plus the $12.99 So do you acutaully think we are trying to scam people? We have been around for 2 1/2 years, we do our best to maintain the site and keep people happy with new mixtapes. We had to enforce the IP address logging because 500-1000 people were gaining free access to the site and slowing it down for customers. Most of the time, the reason for being charged twice a month is because people will sign up twice in a row. Also, not everyone tells the truth about their "horrible experince" such as rikki, we went through and refunded all your charges, your credit card company did not do that as you had stated. If we are such a bad company and a scam then why not turn off that card, would you not do that if you thought someone was scamming you? More than likely, it's probably the same few people on this site making up stories, why would people write novels about a site that is $12.99 a month. It's hard enough to go through and make sure people aren't signing up more than once a month, but then you come here and people act like it's hell to be on buymixtapes.com Well the few people that come here to bitch and complain about us being unprofessional. We are not going to kiss your a** for things that can easily be resolved. You people are ridiculos to write so much about such an easy task to fix, get real, maybe it's because our site is actually worth a whole lot more than what people state on this site. Everyone claims to know what is going on and that we are stupid as hell. Who would waste their time getting a lawyer for a service of $12.99 a month. How about AOL, how many people hate AOL, but do they threaten with lawyers to get a small service charge removed. Usually the "smart" person would discontinue the card if it's such a hassle. We are not a scam and are not trying to rip people off. People are so smart, did you not read before submitting your "complaint", do not use capital letters, but then again everyone on this site knows exactly what they are talking about and that we are all wrong. How about the complaint of not being able to download to CD and that we are a rip off because you can only download to your computer. The customer then stated that they know what is going on and has been using computers for years. Then the customer states we would make $200+ from them for the mixtapes being $10 each. We only charge one fee of $12.99 a month to maintain the site and customers like we have on this site. What she actually meant to say was they would make a bundle charging $10 per CD where they live. As we said before, there are a bunch of einsteins on here posting novels.
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#8 Consumer Comment

ur funny

AUTHOR: Ryan - (U.S.A.)

rikki

you a funny dude. i could care less wut yall say.i know whuat im doin i got no probleems. dont hate me cuz im more experienced with computers than all ya'll complaining.im laughin at all yall. so ill jus keep downloading and let yall screw up - peace
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#9 Consumer Comment

ur funny

AUTHOR: Ryan - (U.S.A.)

rikki

you a funny dude. i could care less wut yall say.i know whuat im doin i got no probleems. dont hate me cuz im more experienced with computers than all ya'll complaining.im laughin at all yall. so ill jus keep downloading and let yall screw up - peace
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#10 Consumer Comment

ur funny

AUTHOR: Ryan - (U.S.A.)

rikki

you a funny dude. i could care less wut yall say.i know whuat im doin i got no probleems. dont hate me cuz im more experienced with computers than all ya'll complaining.im laughin at all yall. so ill jus keep downloading and let yall screw up - peace
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#11 Consumer Comment

LOL...THEY ACTUALLY SENT ME AN E-MAIL

AUTHOR: T - (Canada)

Hey guys, listen to this one, i have just recieved an e-mail from buymixtapes. Well, lets call it a forward or whatever with other member e-mails saying that our membership will be cancelled in 14 days. Awwwwww, does this mean no more downloading??? :( Nooooo! i wanna NOT be able too sign in again, cause my I.P address doesn't match. But i know how too get that address I.P address i used too sign up with back. I'll waste my time signing in and out of my internet connection, till i see those 3 sets of numbers again. hmmmmmm decisions. I know, imma e-mail them, will i get a response? ill keep yall posted
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#12 Consumer Comment

real probs

AUTHOR: Rikki - (U.S.A.)

ryan--
you dont know what you're talking about. i guarantee you that if they changed your username and pw three times without notifying you and then didnt reply to emails in refernce to the problem youd b pretty pissed. Furthermore im sure youd b just as pissed if they charged you multiple times in a month(in my case totaling $168 USD too much) and refused to return or even simply address the problem.
So if you are at all in your right mind you'd see these problems are real(eventhough you say you are not experiencing these problems)
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#13 Consumer Comment

real probs

AUTHOR: Rikki - (U.S.A.)

ryan--
you dont know what you're talking about. i guarantee you that if they changed your username and pw three times without notifying you and then didnt reply to emails in refernce to the problem youd b pretty pissed. Furthermore im sure youd b just as pissed if they charged you multiple times in a month(in my case totaling $168 USD too much) and refused to return or even simply address the problem.
So if you are at all in your right mind you'd see these problems are real(eventhough you say you are not experiencing these problems)
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#14 Consumer Comment

real probs

AUTHOR: Rikki - (U.S.A.)

ryan--
you dont know what you're talking about. i guarantee you that if they changed your username and pw three times without notifying you and then didnt reply to emails in refernce to the problem youd b pretty pissed. Furthermore im sure youd b just as pissed if they charged you multiple times in a month(in my case totaling $168 USD too much) and refused to return or even simply address the problem.
So if you are at all in your right mind you'd see these problems are real(eventhough you say you are not experiencing these problems)
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#15 Consumer Comment

real probs

AUTHOR: Rikki - (U.S.A.)

ryan--
you dont know what you're talking about. i guarantee you that if they changed your username and pw three times without notifying you and then didnt reply to emails in refernce to the problem youd b pretty pissed. Furthermore im sure youd b just as pissed if they charged you multiple times in a month(in my case totaling $168 USD too much) and refused to return or even simply address the problem.
So if you are at all in your right mind you'd see these problems are real(eventhough you say you are not experiencing these problems)
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#16 Consumer Comment

STOP COMPLAINING

AUTHOR: RYAN - (U.S.A.)

I DONT KNOW WHY EVERYBODY KEEPS COMPLAINING ABOUT THIS WEBSITE.THIS SITE WORKS GOOD.THEY REPLY TO ALL MY EMAILS AND THIS SITE WORKS GOOD.IT JUST TAKES COMMON SENSE TO USE THE SITE.IF YOU HAVE NO EXPERIENCE WITH DOWNLOADING OFF THIS SITE OR DOWNLOADING AT ALL,THEN DONT USE THIS SITE AND THROW OUT YOUR COMPUTER.ITS A SHAME TO SEE ALL THESE PEOPLE COMPLAINING.YOU REALLY GOT NOTHING BETTER TO DO???IT THIS SITE GETS CANCELLED ITS GONNA BE A SHAME CUZ THE REASON IT WILL PROBABLY GET CANCELLED BECAUSE OF ALL THESE WINERS.GET A LIFE AND DO SOMETHING ELSE EXCEPT COMPLAIN.MAYBE YOU SHOULD LEARN HOW TO DOWNLOAD BEFORE USING THIS SITE.YEA AND I SAID IT PEACE
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#17 Consumer Comment

STOP COMPLAINING

AUTHOR: RYAN - (U.S.A.)

I DONT KNOW WHY EVERYBODY KEEPS COMPLAINING ABOUT THIS WEBSITE.THIS SITE WORKS GOOD.THEY REPLY TO ALL MY EMAILS AND THIS SITE WORKS GOOD.IT JUST TAKES COMMON SENSE TO USE THE SITE.IF YOU HAVE NO EXPERIENCE WITH DOWNLOADING OFF THIS SITE OR DOWNLOADING AT ALL,THEN DONT USE THIS SITE AND THROW OUT YOUR COMPUTER.ITS A SHAME TO SEE ALL THESE PEOPLE COMPLAINING.YOU REALLY GOT NOTHING BETTER TO DO???IT THIS SITE GETS CANCELLED ITS GONNA BE A SHAME CUZ THE REASON IT WILL PROBABLY GET CANCELLED BECAUSE OF ALL THESE WINERS.GET A LIFE AND DO SOMETHING ELSE EXCEPT COMPLAIN.MAYBE YOU SHOULD LEARN HOW TO DOWNLOAD BEFORE USING THIS SITE.YEA AND I SAID IT PEACE
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#18 Consumer Comment

STOP COMPLAINING

AUTHOR: RYAN - (U.S.A.)

I DONT KNOW WHY EVERYBODY KEEPS COMPLAINING ABOUT THIS WEBSITE.THIS SITE WORKS GOOD.THEY REPLY TO ALL MY EMAILS AND THIS SITE WORKS GOOD.IT JUST TAKES COMMON SENSE TO USE THE SITE.IF YOU HAVE NO EXPERIENCE WITH DOWNLOADING OFF THIS SITE OR DOWNLOADING AT ALL,THEN DONT USE THIS SITE AND THROW OUT YOUR COMPUTER.ITS A SHAME TO SEE ALL THESE PEOPLE COMPLAINING.YOU REALLY GOT NOTHING BETTER TO DO???IT THIS SITE GETS CANCELLED ITS GONNA BE A SHAME CUZ THE REASON IT WILL PROBABLY GET CANCELLED BECAUSE OF ALL THESE WINERS.GET A LIFE AND DO SOMETHING ELSE EXCEPT COMPLAIN.MAYBE YOU SHOULD LEARN HOW TO DOWNLOAD BEFORE USING THIS SITE.YEA AND I SAID IT PEACE
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#19 Consumer Comment

STOP COMPLAINING

AUTHOR: RYAN - (U.S.A.)

I DONT KNOW WHY EVERYBODY KEEPS COMPLAINING ABOUT THIS WEBSITE.THIS SITE WORKS GOOD.THEY REPLY TO ALL MY EMAILS AND THIS SITE WORKS GOOD.IT JUST TAKES COMMON SENSE TO USE THE SITE.IF YOU HAVE NO EXPERIENCE WITH DOWNLOADING OFF THIS SITE OR DOWNLOADING AT ALL,THEN DONT USE THIS SITE AND THROW OUT YOUR COMPUTER.ITS A SHAME TO SEE ALL THESE PEOPLE COMPLAINING.YOU REALLY GOT NOTHING BETTER TO DO???IT THIS SITE GETS CANCELLED ITS GONNA BE A SHAME CUZ THE REASON IT WILL PROBABLY GET CANCELLED BECAUSE OF ALL THESE WINERS.GET A LIFE AND DO SOMETHING ELSE EXCEPT COMPLAIN.MAYBE YOU SHOULD LEARN HOW TO DOWNLOAD BEFORE USING THIS SITE.YEA AND I SAID IT PEACE
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#20 Author of original report

Please submit your own report

AUTHOR: Lisa - (U.S.A.)

Attention Everyone who was scamed by buymixtapes.com:

Please submit your own report so that the more complaints filed, the more this becomes public online. When you run a search on Buymixtapes, my complaint is the only one that shows up. I encourage you to file your own complaint as well, so that it shows up in the search along with my complaint. Thanks and let's band together to right the wrong done to us.
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#21 Author of original report

Please submit your own report

AUTHOR: Lisa - (U.S.A.)

Attention Everyone who was scamed by buymixtapes.com:

Please submit your own report so that the more complaints filed, the more this becomes public online. When you run a search on Buymixtapes, my complaint is the only one that shows up. I encourage you to file your own complaint as well, so that it shows up in the search along with my complaint. Thanks and let's band together to right the wrong done to us.
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#22 Author of original report

Please submit your own report

AUTHOR: Lisa - (U.S.A.)

Attention Everyone who was scamed by buymixtapes.com:

Please submit your own report so that the more complaints filed, the more this becomes public online. When you run a search on Buymixtapes, my complaint is the only one that shows up. I encourage you to file your own complaint as well, so that it shows up in the search along with my complaint. Thanks and let's band together to right the wrong done to us.
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#23 Author of original report

Please submit your own report

AUTHOR: Lisa - (U.S.A.)

Attention Everyone who was scamed by buymixtapes.com:

Please submit your own report so that the more complaints filed, the more this becomes public online. When you run a search on Buymixtapes, my complaint is the only one that shows up. I encourage you to file your own complaint as well, so that it shows up in the search along with my complaint. Thanks and let's band together to right the wrong done to us.
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#24 Author of original report

Still waiting in Reading, Pa.

AUTHOR: Lisa - (U.S.A.)

Attn Michael:

We are still waiting to hear from you. We would like our problems addressed.

acquisitions:
to obtain or aquire

Accusation:
act of accusing, blame
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#25 Consumer Suggestion

only solution to the scam of buymixtapes

AUTHOR: RIKKI - (U.S.A.)

hi,...i had the same problem with the poor excuse of a legitimate company called buymixtapes.com(as you can see above) I tried to get in touch w the owner multiple times and the few time he replied to this board was extremely immature and unprofessional. For the sake of remittance of funds, your best bet is to get in touch w credit card company's security dept. Theyll do their own research too and what would help would be to add a link to this site to the correspondance number they give you. This was the only solution for me and they credited me 11 charges of 12.99 which buymixtapes had overcharged.
In regards to lawsuits your almost guaranteed a win in my opinion simply for the sake of violating ecommerce laws and abusing credit card information(federal law). Not to mention if enough people notify their c.card companies they'll probably pursue their own litigation
Good luck,
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#26 Consumer Suggestion

only solution to the scam of buymixtapes

AUTHOR: RIKKI - (U.S.A.)

hi,...i had the same problem with the poor excuse of a legitimate company called buymixtapes.com(as you can see above) I tried to get in touch w the owner multiple times and the few time he replied to this board was extremely immature and unprofessional. For the sake of remittance of funds, your best bet is to get in touch w credit card company's security dept. Theyll do their own research too and what would help would be to add a link to this site to the correspondance number they give you. This was the only solution for me and they credited me 11 charges of 12.99 which buymixtapes had overcharged.
In regards to lawsuits your almost guaranteed a win in my opinion simply for the sake of violating ecommerce laws and abusing credit card information(federal law). Not to mention if enough people notify their c.card companies they'll probably pursue their own litigation
Good luck,
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#27 Consumer Suggestion

only solution to the scam of buymixtapes

AUTHOR: RIKKI - (U.S.A.)

hi,...i had the same problem with the poor excuse of a legitimate company called buymixtapes.com(as you can see above) I tried to get in touch w the owner multiple times and the few time he replied to this board was extremely immature and unprofessional. For the sake of remittance of funds, your best bet is to get in touch w credit card company's security dept. Theyll do their own research too and what would help would be to add a link to this site to the correspondance number they give you. This was the only solution for me and they credited me 11 charges of 12.99 which buymixtapes had overcharged.
In regards to lawsuits your almost guaranteed a win in my opinion simply for the sake of violating ecommerce laws and abusing credit card information(federal law). Not to mention if enough people notify their c.card companies they'll probably pursue their own litigation
Good luck,
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#28 Consumer Suggestion

only solution to the scam of buymixtapes

AUTHOR: RIKKI - (U.S.A.)

hi,...i had the same problem with the poor excuse of a legitimate company called buymixtapes.com(as you can see above) I tried to get in touch w the owner multiple times and the few time he replied to this board was extremely immature and unprofessional. For the sake of remittance of funds, your best bet is to get in touch w credit card company's security dept. Theyll do their own research too and what would help would be to add a link to this site to the correspondance number they give you. This was the only solution for me and they credited me 11 charges of 12.99 which buymixtapes had overcharged.
In regards to lawsuits your almost guaranteed a win in my opinion simply for the sake of violating ecommerce laws and abusing credit card information(federal law). Not to mention if enough people notify their c.card companies they'll probably pursue their own litigation
Good luck,
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#29 Consumer Comment

rip off

AUTHOR: Jay - (United Kingdom)

the site was brilliant now i feel i'm bein ripped off i go to log in and it says some shit bout ip address. i like others have emailed them still no reply. sort it out or i'm goin to the courts.
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#30 Consumer Suggestion

NEW CHARGES!!!

AUTHOR: RIKKI - (U.S.A.)

MIKE!!!

Please personally remove me from your membership list!!! I am still being charged for your "non-service"! I have attempted to go to the extent of cancelling card which does not end charges being transfered to my account!!!
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#31 Consumer Suggestion

Mike--your a funny guy

AUTHOR: RIKKI - (U.S.A.)

MIKE
haha..your reply was quite amusing and not mention out of line ...going upon your recommendation i had attempted exactly that, cancelling membership, around 20 emails ago and still have no response. but i guess you would say thats our fault, right? I dont know about these other annoyed customers but im at the point where id be happy to pursue further formal litigation, taking into consideration that the owner and staff(Mike) is being completely unreasonable.

Mike...we want nothing from you but whats owed to us(in my case) charged amounts to my credit card. I could easily forget about the issue, but that would force me to accept getting "robbed" by a "straight-forward" company where you dont expect such a hassle or the abuse of your credit card company.

Mike-please make your final decision on action youd like to take bec Ive reached my limit and am willing to report your company on the violation of ecommerce laws and the federal crime of abusing credit card info
Rikki D. (Attn other people scammed---we should speak of possible actions)
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#32 Consumer Comment

looooooser lazy lying con-artist ..double charging me as soon as i signed up

AUTHOR: Mike - (U.S.A.)

i've been a member for a while they got me too over charging my credit card 3times more than it stated on the site.

i new i was getting jerked at first, because they were double charging me as soon as i signed up, but i figured hey only $26.00 a month not as stated ,but still cheap,and then they just took it to another level. i cant sign in, the site states ip denied. know response to my mails what the hell is this? i tell you it's the worst company on the net ,and i want to take action!!
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#33 Consumer Comment

I spoke to verisign

AUTHOR: Terrell - (U.S.A.)

Hey Mike...

I spoke to Verisign. They informed me that they don't handle cancelations or any mischarges associated with you guys. All they do is encrypt the credit card info.

So please try again. Really you guys got real sloppy. I've been a customer for a while now and everything was good up until this point.

You guys got real sloppy, you were better off just mailing the CD's out like you did in the past. You tried to take a short cut by making the CD's download-able...and now its back firing.

I know you are probably frustrated with us but it would be wise to calm down since there are a few of us... besides I'm pretty sure you wouldn't want the MixTape DJ's to hear about the way you guys have your website set up.... basically giving there music away for free.


HEY GUYS JUST SPEAK TO YOUR CARD COMPANIES EXPLAIN THE SITUATION THATS GOING ON... AND THEY WILL REMOVE ANY THE CHARGES...(It worked for me)IF YOU'VE EMAILED TO CANEL LET YOU CARD COMPANIES KNOW THAT AS WELL

I'M DONE

GOD BLESS AND GOOD NIGHT
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#34 Author of original report

RESPECT YOUR CUSTOMERS

AUTHOR: Lisa - (U.S.A.)

Michael,

You are very un-professional. You do not answer any questions we ask you. You place the blame on everyone else except your company. You should have known what Veri-sign was doing, that's your job. You tell us to Cancel our Accounts, but where are our refunds? If we haven't used your product, we are entitled to a refund. You want us all to believe your company is of Good Standing, but you won't provide us with Good Customer Service or RESEPECT. You say we are talking garbage, What kind of professional says that???? I mean you would be more understanding if your company wasn't scaming people.


"We are not twisting your arm to join or stay on the site. Is there life outside of buymixtapes.com? We are doing out best to fix things with Verisign. If we are such a bad company then why stay a member? Get off the site and get some fresh air. If verisign doesn't cancel the account, then have your credit card company cancel that card and issue a new one. People are writing books about what is going on. CANCEL YOUR ACCOUNT AND GET OFF THE SITE, it doesn't take an einstein to figure that much out, or maybe you will be one of the members that talks all kind of garbage, then when we say get off the site, they start to apologize. What is with you people to act like we are your only life?"----THIS ISN'T HOW A PROFESSIONAL WOULD HANDLE THIS SITUATION!!!!

"FORGETTING EVERYTHING ELSE(CHANGING MY USERNAME AND PASSWORD W/O NOTIFYING ME, NOT REPLYING TO CUSTOMER SERVICE EMAILS) DURING THE PAST FEW WEEKS IVE RECEIVED CHARGES ON 4/30,5/3, 5/31,6/4,6/11,6/19,7/1,AND 7/4."--Rikki has been screwed since the end of April. Now its the middle of July, and you say it took all most 3 months to fix. How very noble of your company to fix the problem in a reasonable amount of time?!!
In the business world, a reasonable amount of time is two-- count them---two weeks, not three months. Now where's Rikki's refund for the overage charges?

We are all protected under the E-commerce laws, I suggest you refund our money, before a lawyer becomes interested in our complaints, oh- and the Media too!

It doesn't take an Einstein to figure out what you are doing!
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#35 REBUTTAL Owner of company

Cancellation Maybe? Life Goes On

AUTHOR: Michael - (U.S.A.)

We are not twisting your arm to join or stay on the site. Is there life outside of buymixtapes.com? We are doing out best to fix things with Verisign. If we are such a bad company then why stay a member? Get off the site and get some fresh air. If verisign doesn't cancel the account, then have your credit card company cancel that card and issue a new one. People are writing books about what is going on. CANCEL YOUR ACCOUNT AND GET OFF THE SITE, it doesn't take an einstein to figure that much out, or maybe you will be one of the members that talks all kind of garbage, then when we say get off the site, they start to apologize. What is with you people to act like we are your only life?
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#36 Consumer Comment

Nothing has been done and i still have no reply

AUTHOR: Dandona - (U.S.A.)

Attn Michael:
So if the problem is fixed with your processor why have i not been credited my funds yet? Furthermore, why has your company not responded to my many emails? I was paying for a service and you guys took advantage of my credit card info(not to mention which is a federal crime). Bottom line is where is my money and when will i receive these funds? I honestly dont agree with your company practices and ethics but would simply like to know if you are willing to credit my account for the abused charges? Please contact me through ripoffreport with your reply so i can decide what actions should be pursued.
Rikki Dandona
[DELETED]
I hate to be so blunt but I am pretty upset with your company as of now
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#37 REBUTTAL Owner of company

IP address Logging because of Shared Password Accounts

AUTHOR: Michael - (U.S.A.)

You have a BS in Computer Science? Hmm, before you make acquisitions you should know what part of the IP address is logged and tested against, as well as which part of the IP address is dynamic, are you able to do that. Are you aware we had many people sharing passwords unfairly, which slowed down the system and made it unfair to members.
As for the complaint about being charged too many times, there was an error with verisign. They were not able to list enough recurring billing accouts once a certain number was reached. We were unaware of this error. We contacted tech support and they tried multiple times to get one account to show up in the database. We did not know the customers were getting added added each time, although we could not see thier profile being listed. We cleared up the sitution immediately and do not have any accounts listed more than once for rebilling.
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#38 REBUTTAL Owner of company

IP address Logging because of Shared Password Accounts

AUTHOR: Michael - (U.S.A.)

You have a BS in Computer Science? Hmm, before you make acquisitions you should know what part of the IP address is logged and tested against, as well as which part of the IP address is dynamic, are you able to do that. Are you aware we had many people sharing passwords unfairly, which slowed down the system and made it unfair to members.
As for the complaint about being charged too many times, there was an error with verisign. They were not able to list enough recurring billing accouts once a certain number was reached. We were unaware of this error. We contacted tech support and they tried multiple times to get one account to show up in the database. We did not know the customers were getting added added each time, although we could not see thier profile being listed. We cleared up the sitution immediately and do not have any accounts listed more than once for rebilling.
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#39 REBUTTAL Owner of company

IP address Logging because of Shared Password Accounts

AUTHOR: Michael - (U.S.A.)

You have a BS in Computer Science? Hmm, before you make acquisitions you should know what part of the IP address is logged and tested against, as well as which part of the IP address is dynamic, are you able to do that. Are you aware we had many people sharing passwords unfairly, which slowed down the system and made it unfair to members.
As for the complaint about being charged too many times, there was an error with verisign. They were not able to list enough recurring billing accouts once a certain number was reached. We were unaware of this error. We contacted tech support and they tried multiple times to get one account to show up in the database. We did not know the customers were getting added added each time, although we could not see thier profile being listed. We cleared up the sitution immediately and do not have any accounts listed more than once for rebilling.
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#40 REBUTTAL Owner of company

IP address Logging because of Shared Password Accounts

AUTHOR: Michael - (U.S.A.)

You have a BS in Computer Science? Hmm, before you make acquisitions you should know what part of the IP address is logged and tested against, as well as which part of the IP address is dynamic, are you able to do that. Are you aware we had many people sharing passwords unfairly, which slowed down the system and made it unfair to members.
As for the complaint about being charged too many times, there was an error with verisign. They were not able to list enough recurring billing accouts once a certain number was reached. We were unaware of this error. We contacted tech support and they tried multiple times to get one account to show up in the database. We did not know the customers were getting added added each time, although we could not see thier profile being listed. We cleared up the sitution immediately and do not have any accounts listed more than once for rebilling.
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#41 Consumer Comment

BUYMIXTAPES SCREWED ME TOO AND WONT REPLY

AUTHOR: RIKKI - (U.S.A.)

IVE BEEN A MEMBER AT BUYMIXTAPES FOR A FEW MONTHS AND HAVE NOW NOTICED THAT THEY HAVE BEEN SCREWING ME ALL ALONG.

THIS COMPANY HAS WAY OVER CHARGED ME. AS STATED ON THEIR SITE, A MEMBERSHIP RUNS 12.99 A MO...THATS FINE...THEN WHY DID I RECEIVE MULTIPLE CHARGES EACH MONTH.

FORGETTING EVERYTHING ELSE(CHANGING MY USERNAME AND PASSWORD W/O NOTIFYING ME, NOT REPLYING TO CUSTOMER SERVICE EMAILS) DURING THE PAST FEW WEEKS IVE RECEIVED CHARGES ON 4/30,5/3, 5/31,6/4,6/11,6/19,7/1,AND 7/4.

THIS IS EXCLUDING THE PRIOR MONTHS I HAD BEEN A MEMBER...SO HOW COULD A PERSON SAY THAT BUYMIXTAPES IS NOT RIPPING THE CUSTOMER OFF. FOR AMUSEMENT OF RETORTS BY THE STAFF, I AM WILLING TO SCAN AND POST MY BILLING!

I AM AT THE POINT WHERE I AM EXTREMELY FRUSTRATED BY THE COMPANY AND AM WILLING TO PURSUE LITIGATION AGAINST THIS COMPANY...THE PROBLEM COULD BE RESOLVED VERY EASILY BUT THEY INSIST ON NOT REPLYING
RIKKI D
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#42 Consumer Comment

More Bad Business PLEASE DON'T BE FOOLED BY BUYMIXTAPES.COM

AUTHOR: Terrell - (U.S.A.)

I've been a member with BuyMixTapes.com for a few months. Over the past week they've been out of control, billing my credit card twice not responding to any of my emails. I've even found their number but of course no answer.

Here are my issues in detail:

1. I was forced to sign up a second time. Reason being that they changed their billing system. I had an account with them previous to this error so I shouldn't have had to go through this process. But I did.

2. I sign up again now you have to put in your IP Address along with a new name and password. Now I have a BS in Computer Management Information Systems I figured that they would take it into account lets say for DSL users.. the IP Address does change when you log on to DSL again (A dynamic IP address). But of course they didn't what was I thinking. So I am still locked out of the website with member charges on my credit card account.

3. And last I NEVER GET A RESPONSE TO ANY EAMILS!!!!

In turn I had to contact my bank to have the charges removed and any in coming charges blocked.

PLEASE DON'T BE FOOLED BY BUYMIXTAPES.COM

Here are some steps you can take in filing some complaint as well:

Go to networksolutions.com click on whois and search for BuyMixTapes.com. That will give you a lot of info about who you are dealing with (phone number, ect).

You won't be able to get in contact with their host because they have their on servers. Which is a smart move for a scam.

But you can contact the company they have their name registered with GKG.net. File a complaint like I've done.

Lets put this to an end!!!
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#43 Consumer Suggestion

unable to log in

AUTHOR: Kyle - (U.S.A.)

i keep getting IP adress doesnt match and it wont let me log in...
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#44 Author of original report

Response??

AUTHOR: Lisa - (U.S.A.)

Dave,
If you read my first email, you will see that We have one problem in common: BUYMIXTAPES.COM DOES NOT REPSOND TO THIER CUSTOMERS ON THEIR WEBSITE. Good luck, because we are still waiting for a response since May 2004.
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#45 Consumer Suggestion

login failure

AUTHOR: Dave - (Canada)

hey, i havent had this trouble in the past but today it seems like i can no longer login to buymixtapes.com, when i enter my password and username it says login error. I know for sure im enterirng the right password and username so im not sure y its not letting me login mayb the sites having trouble right now but id like to know...i have tried emailing them but no response they seem to reply to this site so i would like to know the problem
thnx
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#46 Author of original report

ONE LITTLE Complaint? Website shut down? What?

AUTHOR: Lisa - (U.S.A.)

One other Comment
DO YOU REALLY THINK THE WEBSITE "BUTMIXTAPES.COM" WOULD BE SHUT DOWN FOR ONE LITTLE COMPLAINT? If someone told me that a website was shut down for one complaint, I know I wouldn't believe the person telling me this. It's obvious that other people are having problems too.
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#47 Author of original report

Computer lessons my A**

AUTHOR: Lisa - (U.S.A.)

Excuse me, But, I have Downloaded Music from OTHER Websites and BURNED them to CDs And NEVER had any problems. I have over TEN YEARS EXPERIENCE WITH COMPUTERS. HOW ABOUT YOU?
AGAIN, YOU DISREGARD MY HUSBANDS PROBLEM, AND EVERYONE SEES THAT.
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#48 Author of original report

So, are you going to refund him? Let's all see how wonderful your company really is!

AUTHOR: Lisa - (U.S.A.)

Ummm....If this company is so good, then why do you not respond to the emails customers send? That's not good customer service! My husband and I tried to cancel our accout through SEVERAL emails and asked for a refund and for someone to contact us, and no one responded. We have tried contacting you through your website and to no avail. Another thing, why are you looking up your company on this website if your comapny is so great?

You have no telephone number or address listed on your website for contact info.
It is not listed on your website that "you cannot download or burn to cd" any music through your website. That should be stated on your website.
You have no refund policy.

You do not respond to customers complaints or requests that email you through your website.
AND YOU EXPECT ME TO BELEIVE THIS COMPANY ISN'T A SCAM.

I told my husband before he even thought about signing up to your website to think twice and research it. I guess he didn't. So, are you going to refund him? He only used the account once or twice to see if he can burn the music onto cds, and he couldn't. Let's all see how wonderful your company really is!
And it seems like you are not responding to my husbands issues.
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#49 Consumer Suggestion

Learn More about Computers and How They Operate

AUTHOR: Michael - (U.S.A.)

Our website is not a ripoff. You should learn more about how to operate a computer, maybe try taking computer classes. You save the file (tracks) to your computer. After getting all of the files (tracks) for one mixtape, load a program that will burn CDs. Almost all computers today come with a CD Burner. You must have a Program/Application on your computer that can burn CDs. Once the program is loaded, read the instructions on how to make an audio CD. It's not very hard, the learning process on "HOW TO MAKE AN AUDIO CD" is very quick and easy.
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#50 REBUTTAL Owner of company

1st respone to the complaint is a false reprensenative of our business

AUTHOR: Michael - (U.S.A.)

Whoever jack from Waterbuy, CT is that responded to the report is a fake. Our business is based in Pennsylvania.
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#51 Consumer Comment

Buymixaptes.com

AUTHOR: David - (Canada)

Hey, ive been a member of www.buymixtapes.com for about 6 months now, i have never once incountered a problem with the site and i have been very pleased with the website in general. I cannot understand why it was shut down, i have read the comment that the lady post from new jersey and i burn cds all of the time from the music at that site and have not had a problem like hers once. I ask you to please put the site back up as i am a daily user of it and would much appreciate it.

thnx, dave
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#52 UPDATE Employee

solution

AUTHOR: Jack - (U.S.A.)

well the reason why it asks for your password so much is because its password protected and really made for members only. buymixtapes.com will not provide a cd burner program. you need to have your own.our best customer to this website is a kid named ryan.been using the porgram and been a member for 2 yrs.

no complaints always compliments on how well we get mixtapes and how fast we get them and how fast they download and how its songs has excellent sound quality. hes very dissapointed that people shut it down. there was no reason to that because of a little complaint that really shouldnt have been made about buymixtapes.com were very generous and always willing to help others all you have to do is email us as questions@buymixtapes.com

if there are any more questions email us there or [DELETED] thank you and please put the website back up.its a very excellent site that provides good music. so please can you fix it for us thank you.
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