- Report: #864504
Complaint Review: Buy Plumbing
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| Buy Plumbing 9150 South 300 West, Building #4, Sandy, UT 84070
Internet United States of America |
|
Buy Plumbing BuyPlumbing.net Buyer Beware! Return Shipping Costs Five Times Original Shipping Fees! Don't Take a Chance on Large Items! Internet
*Author of original report: What a load of Crap!
*UPDATE Employee: Shipping
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The item shipped for under $17, so I figured I could ship it back for a similar fee. That was worth the gamble.
But when I tried to return it, UPS wanted $80 to send it back! They explained the difference was due to the discounts they give Buy Plumbing and advised I get a return label from them.
I attempted to get a return label from Buy Plumbing and offered to pay for it, but they refused!
This is how you get stuck with their product! No one can afford to ship any kind of large item back! What a rip off!
This report was posted on Ripoff Report on 04/05/2012 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buy-Plumbing/internet/Buy-Plumbing-BuyPlumbingnet-Buyer-Beware-Return-Shipping-Costs-Five-Times-Original-Shipp-864504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
What a load of Crap!
AUTHOR: srhatas - (United States of America)
SUBMITTED: Friday, June 08, 2012
POSTED: Friday, June 08, 2012#2 UPDATE Employee
Shipping
AUTHOR: BuyPlumbing - (United States of America)
SUBMITTED: Friday, June 08, 2012
POSTED: Friday, June 08, 2012It was the customer's choice not to keep the tub. Our terms and conditions clearly state that the customer is responsible for all shipping charges when they choose to return an item. Shipping is a real cost and reality makes it expensive. That is why we strive to give the customer all of the information they need so that they will be happy with their purchase. We are not responsible for their remorse or their change of mind.
