- Report: #291683
Report - Rebuttal - Arbitrate
Complaint Review: Buy.com Caliber.com
Buy.com Caliber.comAliso, CA Aliso, California U.S.A.
Buy.com Made It Right. Caliber.com Reneged Caliber.com offered double $30 rebates in the summer and then promised and promised but did not come through Aliso California
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I boycotted buy.com's website and took all my busines elsewhere (which was considerable). I began contacting the rebate number at buy.com and they seemed to have a secret way into caliber and I would get yet another caliber promise with another 30 day target date but nothing more.
Finally in December 2006, I contacted Buy.com and learned that my offer had been escalated to Corporate. Then 2 weeks ago, i learned they were personally going to refund the $60 rebate. They were true to their word and I received my rebate to the original credit card I used.
I still have never heard from Caliber and still don't know if they are around. I wanted to update my GPS software but don't dare spend the $ and don't trust the company. The Caliber GPS itself is reliable and works well. i hope others use this information to get their rebate.
boone, North Carolina
This report was posted on Ripoff Report on 12/14/2007 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buycom-Calibercom/Aliso-California/Buycom-Made-It-Right-Calibercom-Reneged-Calibercom-offered-double-30-rebates-in-the-s-291683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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