• Report: #325513

Complaint Review: Buy.com

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  • Submitted: Sat, April 12, 2008
  • Updated: Sat, April 12, 2008

  • Reported By:Clinton Indiana
Buy.com
85 Enterprise Suite 100 Aliso Viejo, California U.S.A.

Buy.com Advertised rebate not honored Aliso Viejo, California

*Consumer Comment: Do not blame retailers for rebates not received.

*Consumer Comment: Do not blame retailers for rebates not received.

*Consumer Comment: Do not blame retailers for rebates not received.

*Consumer Comment: Do not blame retailers for rebates not received.

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I ordered a Connect3D 2GB Secure Digital Card for $50 that was supposed to be free with rebate, however, never received the rebate. Buy.com apparently honored a few..but when Connect 3D completely folded, Buy.com quit honoring the rebate.

They say they are taking Connect 3D to court....wouldn't they save a lot more $ by just reimbursing those who purchased the card? Won't buy from them as have seen ratings go down..and can't trust their information.

Rhonda
Clinton, Indiana
U.S.A.

This report was posted on Ripoff Report on 04/12/2008 06:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Buycom/Aliso-Viejo-California-92656/Buycom-Advertised-rebate-not-honored-Aliso-Viejo-California-325513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Do not blame retailers for rebates not received.

AUTHOR: Wilson - (U.S.A.)

Rebates are usually paid by third-party companies contracted by manufacturers, not by retailers. This means Nokia, Samsung, HP, Dell and other retailers pay for the rebates, not Fry's Electronics, Circuit City, Best Buy, Amazon.com or Buy.com. Consumers blame the retailers because the retailers advertise the rebates, but the retailers are not the ones who originate the rebates nor are the retailers the ones who pay the rebates.

Conclusion: If you can, try to buy products that are on sale, i.e., discounted, but without rebate offers. I have purchased a printer and then I received a mailed $80 rebate and I have also purchased hard drives where I did not receive the $50.
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#2 Consumer Comment

Do not blame retailers for rebates not received.

AUTHOR: Wilson - (U.S.A.)

Rebates are usually paid by third-party companies contracted by manufacturers, not by retailers. This means Nokia, Samsung, HP, Dell and other retailers pay for the rebates, not Fry's Electronics, Circuit City, Best Buy, Amazon.com or Buy.com. Consumers blame the retailers because the retailers advertise the rebates, but the retailers are not the ones who originate the rebates nor are the retailers the ones who pay the rebates.

Conclusion: If you can, try to buy products that are on sale, i.e., discounted, but without rebate offers. I have purchased a printer and then I received a mailed $80 rebate and I have also purchased hard drives where I did not receive the $50.
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#3 Consumer Comment

Do not blame retailers for rebates not received.

AUTHOR: Wilson - (U.S.A.)

Rebates are usually paid by third-party companies contracted by manufacturers, not by retailers. This means Nokia, Samsung, HP, Dell and other retailers pay for the rebates, not Fry's Electronics, Circuit City, Best Buy, Amazon.com or Buy.com. Consumers blame the retailers because the retailers advertise the rebates, but the retailers are not the ones who originate the rebates nor are the retailers the ones who pay the rebates.

Conclusion: If you can, try to buy products that are on sale, i.e., discounted, but without rebate offers. I have purchased a printer and then I received a mailed $80 rebate and I have also purchased hard drives where I did not receive the $50.
Respond to this report!
What's this?

#4 Consumer Comment

Do not blame retailers for rebates not received.

AUTHOR: Wilson - (U.S.A.)

Rebates are usually paid by third-party companies contracted by manufacturers, not by retailers. This means Nokia, Samsung, HP, Dell and other retailers pay for the rebates, not Fry's Electronics, Circuit City, Best Buy, Amazon.com or Buy.com. Consumers blame the retailers because the retailers advertise the rebates, but the retailers are not the ones who originate the rebates nor are the retailers the ones who pay the rebates.

Conclusion: If you can, try to buy products that are on sale, i.e., discounted, but without rebate offers. I have purchased a printer and then I received a mailed $80 rebate and I have also purchased hard drives where I did not receive the $50.
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