- Report: #712585
Report - Rebuttal - Arbitrate
Complaint Review: Buy.com
Buy.com Bait and switch pricing , Internet
I contacted their online customer service and was told that prices change. I told the woman (Yvonne) that was NOT the case and that they were baiting and switching. I told her I was, at that very moment, looking at the price of $33.24 on their website, even offered to send her a screenshot. She said no, it was $36.24. I refreshed the screen and it had miraculously jumped to $36.24. Told her I wanted my money back and she said it would take 24 hours for them to review. I said I wanted it back NOW. She put me on 'hold' and came back with a "we'll give you a $5 gift certificate" which I took but will NEVER redeem. They will never, ever get another dollar of mine.
This report was posted on Ripoff Report on 04/01/2011 03:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Buycom/internet/Buycom-Bait-and-switch-pricing-Internet-712585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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