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Report: #334842

Complaint Review: Buy.com

Submitted: Mon, May 26, 2008
Updated: Mon, May 26, 2008

Reported By: Ntonkin — Tampa Florida U.S.A.

Buy.com

buy.com Internet U.S.A.

Phone:
Web:
Category: Computer Mail Order

Buy.com buy.com sells broken merchandise then refuses to replace it. Internet

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After two tries and paying extra for delivery that wasn't as quick as claimed, I received a computer that wouldn't work. When I called customer service they refused to replace it with one that works. Expected me to go to HP for warranty to fix it. This was not a warranty situation, I was sold defective merchandise. I am seeking restitution through my credit card company and will never do business with buy.com again.

Ntonkin
Tampa, Florida
U.S.A.

This report was posted on Ripoff Report on 05/26/2008 04:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Buycom/internet/Buycom-buycom-sells-broken-merchandise-then-refuses-to-replace-it-Internet-334842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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