- Report: #363009
Report - Rebuttal - Arbitrate
Complaint Review: Buy.com
Buy.comwww.buy.com Nationwide U.S.A.
Buy.com Questionable billing practice Internet
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I come home a couple of days later and my wife tells me that Discover called confirming the purchase. I said great, the order must be on the way.
I went to the website to get a tracking number, but the status of the order still said "processing" as it has since 5 minutes after I made the order.
Hmmmm. So I called the customer service number which I couldnt even find on the website, I had to search the web, and they said that the order had not been sent.
So I question them the call I recieved from Discover. They said something to the effect that they were just reserving the money for when they do ship and bill.
Well I dont know how exactly that would work. If Discover calls me to verify a purchase, it sounds to me like the money has been spent.
After a few minutes of me questioning the salesperson about the questionable practice, I canceled the order.
This report was posted on Ripoff Report on 08/14/2008 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buycom/nationwide/Buycom-Questionable-billing-practice-Internet-363009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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