- Report: #410894
Report - Rebuttal - Arbitrate
Complaint Review: Buycomcast.com
Buycomcast.comwww.buycomcast.com Internet U.S.A.
BUYCOMCAST.COM, NEVER ORDER ANYTHING THRU BUYCOMCAST.COM. It is not a Comcast website. Internet
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Here is what they did to me:
I leased a cable modem as a part of this order assuming that it is from comcast. They charged me $6 per month for a modem instead of $3 which is normal amount charged by Comcast. I called them to cancel the service and came to know from the rep. that there is an early termination fee of $175 for a $50 market costing modem if I cancel the modem in 2 years agreement period as per the terms and conditions I agreed thru internet during my order placement.
I also noticed that they double charged my credit card in couple of situations and I had to dispute to get the money back. Once time they directed the customer care phone calls to another company. I called Comcast customer care to complaint about their authorized service provider on how they are cheating the customers. Well, as you all know, calling Comcast customer care is the last thing anyone in this world wanted to doit sucks!
This report was posted on Ripoff Report on 01/11/2009 10:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Buycomcastcom/internet/BUYCOMCASTCOM-NEVER-ORDER-ANYTHING-THRU-BUYCOMCASTCOM-It-is-not-a-Comcast-website-Int-410894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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