- Report: #1045174
Report - Rebuttal - Arbitrate
Complaint Review: Byers Downtown Chevrolet Columbus Ohio
Byers Downtown Chevrolet Columbus Ohio555 W Broad Street Columbus, Ohio United States of America
Byers Downtown Chevrolet Columbus Ohio Taking for a Ride Columbus , Ohio
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I received a call that the truck was repaired and ready for pickup. When I arrived and attempted to start it, the truck had the same issues, hard starting. The mechanic came out, worked under the hood and started it, they suggested I bring it back and leave it over night. On the Highway it had the same performance issues. After getting a rental at the airport for another week, I dropped the truck off again. The service manager called and wanted $700. something to replace a weak battery and starter. The repairs had little to do with the lift pump not activating and engine performance. It's a 12 volt system with two batteries. I realized the dealership was either incapable of troubleshooting the problem or trying to milk my wallet. When I picked it up, of course it was hard to start, I watched the mechanic purge air from the fuel filter cap, so I suspect he knew air was in the line. I told them from the start about the black puddle of diesel that it left when parked and other fuel delivery issues it was having, so I think they were just out to make money rather then repair the truck. The irony is although they made some money on costly repairs, they lost a customer for life, lost a sale at the commercial truck department which provided the best quote on a replacement truck, and they tarnished their reputation in the community including with business partners, tow truck driver, Jasper's engines, other Columbus dealerships and diesel shops I visted for price quotes and outfitters of the commercial trucks they sell. The moral to the story is if you want something done right, be prepared to do it yourself and Beware of Byers downtown commercial truck service.
This report was posted on Ripoff Report on 04/22/2013 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Byers-Downtown-Chevrolet-Columbus-Ohio/Columbus-Ohio-43215/Byers-Downtown-Chevrolet-Columbus-Ohio-Taking-for-a-Ride-Columbus-Ohio-1045174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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