• Report: #1021573

Complaint Review: Byrds appliances

  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: autumn — afairsville Georgia United States of America
Byrds appliances
905 Oothcalooga St Calhoun, Georgia United States of America

Byrds appliances unprofessional and discourteous Calhoun, Georgia

*REBUTTAL Owner of company: Byrds appliance

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I recently bought a washer and dryer from here. The washer works great but after the first two loads in the dryer it starts making a high pitch screaching noise. At first it was just annoying but then it gets so loud and piercing it made my ears pulsate when I ran to turn it off. When they were told they were willing to get out here the next day by noon but when we called it turned into sometime today. We told them we would rather have them come get it since their attitude was less than great. They keep telling us its unbalanced but when we Google the problem it it says its the roller drum which needs to be replaced. They are refusing to come get it and arguing with us. We have a 30 day warranty which is also written on the back of a business card. We were never told we couldnt return it!!!!!!!!

This report was posted on Ripoff Report on 02/28/2013 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Byrds-appliances/Calhoun-Georgia-30103/Byrds-appliances-unprofessional-and-discourteous-Calhoun-Georgia-1021573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
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#1 REBUTTAL Owner of company

Byrds appliance

AUTHOR: Appliance man - ()

Just for record we did replace the dryer and yes it has a 30 day warranty and the customer was mad because we didn't drop what we was doing and come to look at it when it made a noise!!! We did replace the dryer so it was made good someone should report that!!

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