- Report: #395963
Report - Rebuttal - Arbitrate
Complaint Review: CAMERA EXPO AND SONY CORPORATION
CAMERA EXPO AND SONY CORPORATION8135 Vineland Avenue Orlando, Florida U.S.A.
CAMERA EXPO AND SONY CORPORATION THIS IS FRAUD! I WAS OVER-CHARGED & PAID FOR ONE CAMERA & THEY GAVE ME A DIFFERENT ONE. Orlando Florida
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On 8-31-2008 we arrived back home in Pennsylvania and I then realized that the camera was not the camera we purchased. It was the Sony Cyber Shot DSC-W130 not the W150 that I paid for. I called right away and the person that answered the phone said they were Lewis and I started telling him what happened. He knew right away and said oh yes, I realized I gave you the wrong camera. You can come back into the store and I will switch the camera's. I told him I lived in PA and not FL and was not traveling back for a camera, so he said to mail back the camera and he would ship the correct one to me. I wanted him to ship me a box and letter stating what to do, so I would have proof of the transaction. I also asked him why he did not contact my credit card company, so they could have contacted me while I was still in Florida. He had no answer for that. I asked for his manager and he said his name was Sammy and he was not in the store. He took my phone number and told me that Sammy would call me back. No calls were made to me and I tried calling again and could not get Sammy nor Lewis.
I went on the Sony web-site and found out that I was over charged too. The camera is only $230.00, that is at the higher priced stores and the camera they gave me is only worth $210.00. Also, the memory card is only worth about $25.00 and I paid $129.99.
So now I am out about $300.00 and do not have the camera I paid for. I am writing this, because if I had known about this place I would have never purchased anything from it.
This report was posted on Ripoff Report on 11/29/2008 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/CAMERA-EXPO-AND-SONY-CORPORATION/Orlando-Florida-32821/CAMERA-EXPO-AND-SONY-CORPORATION-THIS-IS-FRAUD-I-WAS-OVER-CHARGED-PAID-FOR-ONE-CAMER-395963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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