After recently coming home to find my dog paralyzed we rushed him to CARES vet services for emergency treatment. As my boyfriend and I were clearly upset over the state of our injured dog, the staff took no consideration to our emotional state and came off as uninterested in our dog. After a brief consultation with the nurse/vet on staff they encouraged us to keep our dog there overnight for constant medical watch. We didn't argue as we agreed this was the best option. They told us they would take X-rays, run blood work, monitor his organs' vitals and test for Lymes/poisoning and in the morning he would see the neurologist when he came into the office. As we were leaving we were hit with the "deposit". We were told we would have to pay half of the estimated bill which was a range of $800-1200, which would covered the initial visit, overnight care, medical attention and the neurologist visit in the morning. We had to pay $600 that night. I asked if they had any payment plans or anything and they rudely said "NO". My dog needed the care so we paid it. The next morning we met with the neurologist who told us our dog either has a slipped disk or a piece of cartilage in his spinal cord and that has inflamed his spinal cord. He insisted we did an MRI right away which would cost us an additional $1500 to rule out the possibility of a slipped disk. I asked what drugs my dog had received last night- anything for the swelling? pain killers?- and he replied we have not given him anything as steroids tend to upset the dogs stomach. I was blown away. I asked "Can we rule out poisoning or Lymes disease?" and he said yes we ran all those tests and they came back negative. We were then hit with another $200 for additional costs. Come to find out after showing these medical records to another vet they never tested him for Lymes disease and did not give him any medication for swelling or pain which could have caused long term damage. They kept him in a cage overnight alone and scared. I am extremely unsatisfied with their level of care and "medical knowledge" and also the fact that they charged close to $1000 and did not do ANYTHING!!! Do NOT go here, they will rip you off!!!