- Report: #698934
Report - Rebuttal - Arbitrate
Complaint Review: CARMAX AUTO FINANCE
CARMAX AUTO FINANCE12800 Tuckahoe Creek Pkwy Richmond, Virginia United States of America
CARMAX AUTO FINANCE OVERCHARGING & ILLEGALLY DISCHARGING ACCOUNTS OFF AS BAD DEBT!!! Richmond, Virginia
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Purchase Vehicle Feb 02,2008 Paid 32 payments and for August 17, 2009 Deferment, April 28,2009 Deferment with 32 payments plus 2 deferments comes to 34 payments. Carmax took the payment i made and applied them to my to the deferments making my account be behind with the contract balance and finance charges comes they were applied came to $8,980.24 totaling, and late fees coming to $659.33, but my full amount from money orders and checks paid came to $11,593.97 total and its 1,954.40 missing and not accounted for so some errors have been made with my account.
So adding $8980.24+659.33=9,639.57 but no type misc fees at all i know i been over paying because I was toll late fees was 25.00 dollars when they were 18.37 this is on a tape conversations with Carmax reps. So I have been contacting John Christy at ext 4822 in reference to my account and that charge off that should not have happen call me at 404-944-9971 ASAP. If no one contact me by tomorrow i am going to see a consumer attorney. The Actual contract Carmax charge me and my son $26,449.00 on contract vehicle mileage 50,320 my son had been on his job not even a year and I had not been on my job not even a month!!! Carmax actually use price Gauging and Predatory Lending For this vehicle and stretch the truth to get us and rip me and my son off!!!
Carmax has been ripping me off and ruin mines and my son credit and been taking money from me on payments and on their document sent its shows 32 payments and 2 deferments totaling 34 we only had the vehicle 36 months as of Feb 02,2011 and promise if i can fax the documents u look and tell me i am not wrong because i am not please contact me at (((phone number redacted))) this is very important to keep this from happening to other customers thanks!!!
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This report was posted on Ripoff Report on 02/23/2011 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/CARMAX-AUTO-FINANCE/Richmond-Virginia-23238/CARMAX-AUTO-FINANCE-OVERCHARGING-ILLEGALLY-DISCHARGING-ACCOUNTS-OFF-AS-BAD-DEBT-Rich-698934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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