• Report: #1036342

Complaint Review: CB Flowers & Crafts

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  • Submitted: Wed, March 20, 2013
  • Updated: Wed, March 20, 2013

  • Reported By: Lashuntres Redmon — Jonesboro Georgia
CB Flowers & Crafts
2218 South Maple Ave Los Angeles, California United States of America

CB Flowers & Crafts CB Flowers out of Los Angeles Charged me for items they did not have Los Angeles, California

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I placed an order on March 8, 2013 that totaled that of $53.50. When I received the confirmation email I noticed they charged me $43 for ground shipping. My overall total equaled $97.45. At first I was going to ask for a refund because the shipping was ridiculously high. The only reason I did not request a refund was because I had everything I needed for my sister's baby shower.

This is where the drama began: A representative from the company contacted and stated they did not have my items in stock. He told me to look on the website to see if there was something I wanted to substitute the items for. I told the representative I did not want to substitute any of the items. I then asked when he expected to get the items in stock. He stated he does not know. This is when I requested a full refund. Once I requested a full refund, I did not receive a phone call or an email in regards to my request. I left numerous messages on the answering machine and I have sent countless emails. I even went so far as to call the company from an unidentified number to see if someone would answer. NO response.

So they took my $97.45 and I have nothing to show for it. Not to mention the baby shower is rapidly approaching. This company is highly unprofessional. Think again before placing an order with them. I wish I did.

This report was posted on Ripoff Report on 03/20/2013 08:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/CB-Flowers-Crafts/Los-Angeles-California-90011/CB-Flowers-Crafts-CB-Flowers-out-of-Los-Angeles-Charged-me-for-items-they-did-not-have-L-1036342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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