• Report: #402030

Complaint Review: CBCS/MCI

  • Submitted: Tue, December 16, 2008
  • Updated: Wed, July 14, 2010

  • Reported By:Little Rock Arkansas
CBCS/MCI
Columbus, Ohio Little Rock, Arkansas U.S.A.

CBCS/MCI Never had an account with MCI, but collections being pursued Little Rock Arkansas

*UPDATE EX-employee responds: MCI and Vital Recovery Services LLC

*Author of original report: After dispute, CBCS has stopped pursuing collection

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This morning at around 9:00 AM we received a phone call from a person who identified herself as a collections agent with CBCS. She was trying to recover approximately $350 she said was owed to MCI. She knew very specifically my wife's full name, as well as current and past addresses.

Firstly, we have never had an account with MCI, either for our land line (local/long distance is provided by AT&T in Little Rock) or for our wireless providers (we've been with Sprint and Cingular). So it's rather impossible that we could be responsible for any amount MCI would be attempting to collect.

Second, there are inconsistencies between the supposed delinquency time frame and our residency. We've been at this home since 2002, yet the alleged overdue payment is dated from the year 2003 from my wife's previous address. It seems quite likely that someone's been fudging the numbers to try to slip in under the statute of limitations.

CBCS apparently bought the bad debt from LVNV Funding, LLC. Whether it was MCI, LVNV or CBCS who erroneously attributed the debt to us, I can't say at this time. But it's CBCS who has made the call, and it is they who will have to answer to me for wasting my time, and especially if there is any negative impact on our credit scores.

To her credit, the agent was very courteous and respectful, and actually seemed interested in helping trace the source of MCI's claim. However, she could do nothing more than verify our information and provide an address whereby we could dispute the debt.

Dub273
Little Rock, Arkansas
U.S.A.

This report was posted on Ripoff Report on 12/16/2008 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/CBCSMCI/Little-Rock-Arkansas-72207/CBCSMCI-Never-had-an-account-with-MCI-but-collections-being-pursued-Little-Rock-Arkansas-402030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

MCI and Vital Recovery Services LLC

AUTHOR: Brandee - (United States of America)

I received a letter today from vital recovery services saying that they are trying to collect a debt for $488 for MCI Communications.  I have never had an Mci account nor have I ever gotten a loan from MCI and on my notice it is clearly marked consumer loan.  I am in fact an ex MCI Communications employee.  I have worked for them for 6 months back in 2003.  I never got an employee loan.  I am researching online to see if maybe any of the other employees have gotten the same thing.  I came across your article and see that your situation is similar except I worked for them and you didn't but the bills were from the same year.  The only thing I can come up with on my own behalf is someone messed up with the bookkeeping and entered my payroll check under the wrong catagory.  I have been trying to contact this Vital Recovery place but their office is closed.  At the time I worked for MCI back in 2003 they were in the middle of filing bankruptcy.  I couldn't even get a bank to cash my payroll checks because they were marked saying they were filing bankruptcy.  I only found one check cashing place willing to cash my payroll checks for me at that time.  So was this their way of making that extra $$$$ cause they were in debt?  At the time I was working for their IP-Relay service and ended up losing my job because I refused to assist in helping Nigerians use stolen credit cards to purchase goods from consumers.  All relay services hold you against their confidentiality act which is understandable to a point.  Yes keep it confident if it is a legit call from someone who really needs the service.  But if you know the call is coming in as a fraud call do we really need assist in ripping these people off?  When the call comes in as an international call and they claim to be in the united states wanting to purchase $50 laptops for homeless people in LEgos nigeria, I think that is a clue to hang up and  go to the next caller.  MCI has their way of screwing alot of people up and even ruining the relay system for people who actually need it.  Now alot of people wont even allow relay calls, they tell them they need to call back with a interpreter.   What the hell is up with this company?  Any advice on how to fix this?  I used to also work for a collection agency and I know they dont take no for an answer they just want their money.

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#2 Author of original report

After dispute, CBCS has stopped pursuing collection

AUTHOR: Dub273 - (U.S.A.)

We got a letter from CBCS yesterday stating that they've stopped collection on this account, and would request that accounts be deleted from our credit report. So, what could have been a monumental hassle has in fact been resolved with a happy ending.
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