• Report: #962342

Complaint Review: CBSSports.com College Network

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  • Submitted: Tue, October 30, 2012
  • Updated: Tue, October 30, 2012

  • Reported By: consumer2012 — Wichita Kansas United States of America
CBSSports.com College Network
Internet United States of America

CBSSports.com College Network KStateHD.tv Signed up. Didn't work. Company would not refund. Internet

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Plain and simply, I signed up excited for to watch a game from home.  I tried it on two computers for over 30 minutes.   I waited to report it, but when I finally did, I received this notification:

From: support.collegesports@cbsinteractive.com
To: xxxxxxxxxxxxx
Sent: Saturday, October 27, 2012 11:36 AM
Subject: Refund Request xxxxx

College Sports Fan,

Thank you for your inquiry. Per our refund policy, we will honor any refund request for unused monthly subscriptions within 5 days of the purchase date or the last renewal billing date and 10 days for yearly subscriptions. Your subscription was initiated September 1st and renewed on October 2nd so unfortunately, we will be unable to grant your request at this time.

We are sorry for the inconvenience this may have caused you.

Regards,
CBSSports.com College Network Support

This report was posted on Ripoff Report on 10/30/2012 06:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/CBSSportscom-College-Network/internet/CBSSportscom-College-Network-KStateHDtv-Signed-up-Didnt-work-Company-would-not-ref-962342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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