- Report: #422609
Report - Rebuttal - Arbitrate
Complaint Review: C&C Mattress - Peter J. Cancelli
C&C Mattress - Peter J. Cancelli2095 RTE. 70 East Cherry Hill, New Jersey U.S.A.
C&C Mattress Owner Peter J. Cancelli Don't be Ripped-Off by this Web-site. Cherry Hill New Jersey
*REBUTTAL Owner of company: Bad Faith or Fraud?
They are located in New Jersey . . . that should have been a red flag.
Our involvment with C&C Mattress began after researching mattresses online. After reading their ASK THE EXPERT mattress blog, I thought they were safe. Everything they claim they don't do turns out to be exactly what they did to us.
We purchased a Sealy Springfree Mattress. It arrived but the delivery men refused to open the box to inspect. We figured it would be fine after hearing all of C&C Mattress assurances. Turns out the mattress was defective. We sent pics of the hole in the side of the mattress to them within an hour of delivery. C&C Mattress saw the pics and agreed it was an obvious factory defect.
They told us not their problem, to get it repaired by a local person and they would pay the bill. We reminded them that we did not agree to pay for a defective mattress needing repair but rather WE PAID FOR a top of the line SEALY mattress with no defects. After 3 weeks they still refused to replace the mattress. Does this sound like the 100% customer satisfaction a guarantee return claimed by their web-site?
St. Louis, Missouri
This report was posted on Ripoff Report on 02/10/2009 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/CC-Mattress-Peter-J-Cancelli/Cherry-Hill-New-Jersey-08003/CC-Mattress-Owner-Peter-J-Cancelli-Dont-be-Ripped-Off-by-this-Web-site-Cherry-Hill-New-422609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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