CCBILL Credit Card fraudulent check with draw Tempe Arizona

When you call into to CCBill, make sure you keep a calm tone. The people that work there are more willing to help you out if you are trying to keep your cool. If you do not, and start cussing and yelling at the rep, I guarantee that the moment they put you on hold, they are saying everything possible that is bad in the book about you. When they speak to their supervisors, they will try and convince them that a refund of any sort should not be issued. Also, they company itself are only able to refund up to 60 days. Anything further must be done by a charge back from your bank or credit union. If you believe this to be fraud. Then contact a police department to look further into the situation. CCBill will try their best to help.

As being an ex-employee of CCBill, I can assure you that they do not use your information or go searching for it online. I was once a supervisor there. The only way information gets into CCBill's system is if someone had compromised your financial information.

Be careful of the websites you go on to begin with. Make sure it is a secured website. you will be able to tell this in the address bar when it says "httpS://..." The 'S' means it is a secured web page. AND, about a year ago, on Amazon.com, their database was hacked and financial information got into the wrong hands. That could also be a result of the fraudulent charges.

-ex-CCBill employee